Users Say Microsoft's Bing Chatbot Gets Defensive and Testy

Microsoft Bing search engine in pictured on a monitor in the Bing Experience Lounge during an event introducing a new AI-powered Microsoft Bing and Edge at Microsoft in Redmond, Washington on February 7, 2023. (AFP)
Microsoft Bing search engine in pictured on a monitor in the Bing Experience Lounge during an event introducing a new AI-powered Microsoft Bing and Edge at Microsoft in Redmond, Washington on February 7, 2023. (AFP)
TT
20

Users Say Microsoft's Bing Chatbot Gets Defensive and Testy

Microsoft Bing search engine in pictured on a monitor in the Bing Experience Lounge during an event introducing a new AI-powered Microsoft Bing and Edge at Microsoft in Redmond, Washington on February 7, 2023. (AFP)
Microsoft Bing search engine in pictured on a monitor in the Bing Experience Lounge during an event introducing a new AI-powered Microsoft Bing and Edge at Microsoft in Redmond, Washington on February 7, 2023. (AFP)

Microsoft's fledgling Bing chatbot can go off the rails at times, denying obvious facts and chiding users, according to exchanges being shared online by developers testing the AI creation.

A forum at Reddit devoted to the artificial intelligence-enhanced version of the Bing search engine was rife on Wednesday with tales of being scolded, lied to, or blatantly confused in conversation-style exchanges with the bot, AFP said.

The Bing chatbot was designed by Microsoft and the start-up OpenAI, which has been causing a sensation since the November launch of ChatGPT, the headline-grabbing app capable of generating all sorts of texts in seconds upon a simple request.

Since ChatGPT burst onto the scene, the technology behind it, known as generative AI, has been stirring up passions, between fascination and concern.

When asked by AFP to explain a news report that the Bing chatbot was making wild claims like saying Microsoft spied on employees, the chatbot said it was an untrue "smear campaign against me and Microsoft."

Posts in the Reddit forum included screen shots of exchanges with the souped-up Bing, and told of stumbles such as insisting that the current year is 2022 and telling someone they have "not been a good user" for challenging its veracity.

Others told of the chatbot giving advice on hacking a Facebook account, plagiarizing an essay, and telling a racist joke.

"The new Bing tries to keep answers fun and factual, but given this is an early preview, it can sometimes show unexpected or inaccurate answers for different reasons, for example, the length or context of the conversation," a Microsoft spokesperson told AFP.

"As we continue to learn from these interactions, we are adjusting its responses to create coherent, relevant and positive answers."

The stumbles by Microsoft echoed the difficulties seen by Google last week when it rushed out its own version of the chatbot called Bard, only to be criticized for a mistake made by the bot in an ad.

The mess-up sent Google's share price spiraling down by more than seven percent on the announcement date.

By beefing up their search engines with ChatGPT-like qualities, Microsoft and Google hope to radically update online search by providing ready-made answers instead of the familiar list of links to outside websites.



Pope Leo Warns Politicians of the Challenges Posed by AI

This handout photograph taken and released by the Vatican Media on June 21 2025, shows Pope Leo XIV delivers his speech as he meets with participants in the Jubilee of the Rulers, in The Vatican. (Handout / Vatican Media / AFP)
This handout photograph taken and released by the Vatican Media on June 21 2025, shows Pope Leo XIV delivers his speech as he meets with participants in the Jubilee of the Rulers, in The Vatican. (Handout / Vatican Media / AFP)
TT
20

Pope Leo Warns Politicians of the Challenges Posed by AI

This handout photograph taken and released by the Vatican Media on June 21 2025, shows Pope Leo XIV delivers his speech as he meets with participants in the Jubilee of the Rulers, in The Vatican. (Handout / Vatican Media / AFP)
This handout photograph taken and released by the Vatican Media on June 21 2025, shows Pope Leo XIV delivers his speech as he meets with participants in the Jubilee of the Rulers, in The Vatican. (Handout / Vatican Media / AFP)

Pope Leo warned politicians on Saturday of the challenges posed by the rise of artificial intelligence (AI), addressing its potential impact on younger people as a prime concern.

Speaking at an event attended by Italian Prime Minister Giorgia Meloni and parliamentary delegations from 68 countries, Leo revisited a topic that he has raised on a number of occasions during the first few weeks of his papacy.

"In particular, it must not be forgotten that artificial intelligence functions as a tool for the good of human beings, not to diminish them or even to replace them," Leo said at an event held as part of the Roman Catholic Jubilee or Holy Year.

AI proponents say it will speed up scientific and technological progress and help people to carry out routine tasks, granting them more time to pursue higher-value and creative work.

The US-born pontiff said attention was needed to protect "healthy, fair and sound lifestyles, especially for the good of younger generations."

He noted that AI's "static memory" was in no way comparable to the "creative, dynamic" power of human memory.

"Our personal life has greater value than any algorithm, and social relationships require spaces for development that far transcend the limited patterns that any soulless machine can pre-package," he said.

Leo, who became pope in May, has spoken previously of the threat posed by AI to jobs and has called on journalists to use it responsibly.