Users Say Microsoft's Bing Chatbot Gets Defensive and Testy

Microsoft Bing search engine in pictured on a monitor in the Bing Experience Lounge during an event introducing a new AI-powered Microsoft Bing and Edge at Microsoft in Redmond, Washington on February 7, 2023. (AFP)
Microsoft Bing search engine in pictured on a monitor in the Bing Experience Lounge during an event introducing a new AI-powered Microsoft Bing and Edge at Microsoft in Redmond, Washington on February 7, 2023. (AFP)
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Users Say Microsoft's Bing Chatbot Gets Defensive and Testy

Microsoft Bing search engine in pictured on a monitor in the Bing Experience Lounge during an event introducing a new AI-powered Microsoft Bing and Edge at Microsoft in Redmond, Washington on February 7, 2023. (AFP)
Microsoft Bing search engine in pictured on a monitor in the Bing Experience Lounge during an event introducing a new AI-powered Microsoft Bing and Edge at Microsoft in Redmond, Washington on February 7, 2023. (AFP)

Microsoft's fledgling Bing chatbot can go off the rails at times, denying obvious facts and chiding users, according to exchanges being shared online by developers testing the AI creation.

A forum at Reddit devoted to the artificial intelligence-enhanced version of the Bing search engine was rife on Wednesday with tales of being scolded, lied to, or blatantly confused in conversation-style exchanges with the bot, AFP said.

The Bing chatbot was designed by Microsoft and the start-up OpenAI, which has been causing a sensation since the November launch of ChatGPT, the headline-grabbing app capable of generating all sorts of texts in seconds upon a simple request.

Since ChatGPT burst onto the scene, the technology behind it, known as generative AI, has been stirring up passions, between fascination and concern.

When asked by AFP to explain a news report that the Bing chatbot was making wild claims like saying Microsoft spied on employees, the chatbot said it was an untrue "smear campaign against me and Microsoft."

Posts in the Reddit forum included screen shots of exchanges with the souped-up Bing, and told of stumbles such as insisting that the current year is 2022 and telling someone they have "not been a good user" for challenging its veracity.

Others told of the chatbot giving advice on hacking a Facebook account, plagiarizing an essay, and telling a racist joke.

"The new Bing tries to keep answers fun and factual, but given this is an early preview, it can sometimes show unexpected or inaccurate answers for different reasons, for example, the length or context of the conversation," a Microsoft spokesperson told AFP.

"As we continue to learn from these interactions, we are adjusting its responses to create coherent, relevant and positive answers."

The stumbles by Microsoft echoed the difficulties seen by Google last week when it rushed out its own version of the chatbot called Bard, only to be criticized for a mistake made by the bot in an ad.

The mess-up sent Google's share price spiraling down by more than seven percent on the announcement date.

By beefing up their search engines with ChatGPT-like qualities, Microsoft and Google hope to radically update online search by providing ready-made answers instead of the familiar list of links to outside websites.



China’s Xi Lauds AI Progress, Meets BRICs Bank on Shanghai Visit 

Chinese President Xi Jinping waves as he arrives for a two-day state visit, at Hanoi's Noi Bai International Airport, Vietnam, April 14, 2025. (Reuters)
Chinese President Xi Jinping waves as he arrives for a two-day state visit, at Hanoi's Noi Bai International Airport, Vietnam, April 14, 2025. (Reuters)
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China’s Xi Lauds AI Progress, Meets BRICs Bank on Shanghai Visit 

Chinese President Xi Jinping waves as he arrives for a two-day state visit, at Hanoi's Noi Bai International Airport, Vietnam, April 14, 2025. (Reuters)
Chinese President Xi Jinping waves as he arrives for a two-day state visit, at Hanoi's Noi Bai International Airport, Vietnam, April 14, 2025. (Reuters)

China's President Xi Jinping urged Shanghai to accelerate efforts to turn itself into a technological and innovation hub with global influence as he made his first visit to the city since November 2023, state news agency Xinhua reported.

Xi said that Shanghai, China's main international financial hub, should strive to be at the forefront of artificial intelligence (AI) development and governance, the report added.

The Shanghai visit comes at a time when the trade war with the United States has raised the stakes for global economic growth, and as China pushes forward with AI development in the wake of DeepSeek.

Xi urged the city to expand its exploration of AI models and said more supportive policies for the technology should be rolled out, as he visited an incubation lab for AI startups and tried on a set of smart glasses, the report said.

The Chinese president also visited the Shanghai-based New Development Bank, a multilateral bank of BRICS member nations, and met its president, former Brazilian President Dilma Rousseff, Xinhua said.