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Saudi Arabia Mobilizes Resources to Serve Pilgrims

Saudi security men monitoring all corners of the Grand Mosque. (Mohammed Al-Manea)
Saudi security men monitoring all corners of the Grand Mosque. (Mohammed Al-Manea)
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Saudi Arabia Mobilizes Resources to Serve Pilgrims

Saudi security men monitoring all corners of the Grand Mosque. (Mohammed Al-Manea)
Saudi security men monitoring all corners of the Grand Mosque. (Mohammed Al-Manea)

Saudi Arabia has deployed all its human and technological resources to serve Umrah pilgrims and visitors. Approximately 36 million pilgrims were transported to the holy city of Makkah during this year’s holy month of Ramadan.

With the influx of pilgrims and visitors increasing, the Kingdom’s security agencies are placing numerous advanced smart cameras with advanced recognition capabilities to cover all areas and courtyards of the Grand Mosque.

The Command and Control Center for Umrah Security and the Operations Center for the Grand Mosque manage this system, ensuring the comfort and safety of the visitors of the holy Kaaba, enabling them to perform their rituals in peace and security.

Moreover, there is a trend to expand the use of technology inside the Grand Mosque and its courtyards, Asharq Al-Awsat learned from informed sources.

The Operations Center confirmed that the Grand Mosque is on the verge of integrating major technological advancements.

This includes smart cameras capable of crowd counting and alerting authorities of high traffic density. The cameras are also capable of identifying which way heavy crowds can be diverted.

Technology is present in every aspect of life in the Kingdom, from the “Absher” app, for services provided by the Interior Ministry, to the “Tawakkalna” app, provided by the Saudi Data and Artificial Intelligence Authority (SADAI).

Many other apps and services are offered by various entities in the Kingdom.

Upon arriving at the Grand Mosque in Makkah, visitors can immediately sense the technological activity and its results. As they step onto its outer courtyards, pilgrims realize that every step they take is part of a great effort.

They feel that there are watchful eyes, caring hearts, and helpful hands that work to ensure their comfort, allowing them to focus on worship without any disturbances.

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Varieties

Greece's 'Instagram Island' Santorini nears Saturation Point

Tourists queue as they wait to take a picture from one of the balconies. Aris Oikonomou / AFP
Tourists queue as they wait to take a picture from one of the balconies. Aris Oikonomou / AFP
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Greece's 'Instagram Island' Santorini nears Saturation Point

Tourists queue as they wait to take a picture from one of the balconies. Aris Oikonomou / AFP
Tourists queue as they wait to take a picture from one of the balconies. Aris Oikonomou / AFP

One of the most enduring images of Greece's summer travel brand is the world-famous sunset on Santorini Island, framed by sea-blue church domes on a jagged cliff high above a volcanic caldera.
This scene has inspired millions of fridge magnets, posters, and souvenirs -- and now the queue to reach the viewing spot in the clifftop village of Oia can take more than 20 minutes, said AFP.
Santorini is a key stopover of the Greek cruise experience. But with parts of the island nearing saturation, officials are considering restrictions.
Of the record 32.7 million people who visited Greece last year, around 3.4 million, or one in 10, went to the island of just 15,500 residents.
"We need to set limits if we don't want to sink under overtourism," Santorini mayor Nikos Zorzos told AFP.
"There must not be a single extra bed... whether in the large hotels or Airbnb rentals."
As the sun set behind the horizon in Oia, thousands raised their phones to the sky to capture the moment, followed by scattered applause.
For canny entrepreneurs, the Cycladic island's famous sunset can be a cash cow.
One company advertised more than 50 "flying dresses", which have long flowing trains, for up to 370 euros ($401), on posters around Oia for anyone who wishes to "feel like a Greek goddess" or spruce up selfies.
'Respect Oia'
But elsewhere in Oia's narrow streets, residents have put up signs urging visitors to respect their home.
"RESPECT... It's your holiday... but it's our home," read a purple sign from the Save Oia group.
Shaped by a volcanic eruption 3,600 years ago, Santorini's landscape is "unique", the mayor said, and "should not be harmed by new infrastructure".
Around a fifth of the island is currently occupied by buildings.
At the edge of the cliff, a myriad of swimming pools and jacuzzis highlight Santorini is also a pricey destination.
In 2023, 800 cruise ships brought some 1.3 million passengers, according to the Hellenic Ports Association.
Cruise ships "do a lot of harm to the island", said Chantal Metakides, a Belgian resident of Santorini for 26 years.
"When there are eight or nine ships pumping out smoke, you can see the layer of pollution in the caldera," she said.
Cruise ship limits
In June, Prime Minister Kyriakos Mitsotakis floated the possibility of capping cruise ship arrivals to Greece's most popular islands.
"I think we'll do it next year," he told Bloomberg, noting that Santorini and tourist magnet Mykonos "are clearly suffering".
"There are people spending a lot of money to be on Santorini and they don’t want the island to be swamped," said the pro-business conservative leader, who was re-elected to a second four-year term last year.
In an AFP interview, Tourism Minister Olga Kefalogianni echoed this sentiment and said: "We must set quotas because it's impossible for an island such as Santorini... to have five cruise ships arriving at the same time."
Local officials have set a limit of 8,000 cruise boat passengers per day from next year.
But not all local operators agree.
Antonis Pagonis, head of Santorini's hoteliers association, believes better visitor flow management is part of the solution.
"It is not possible to have (on) a Monday, for example, 20 to 25,000 guests from the cruise ships, and the next day zero," he said.
Pagonis also argued that most of the congestion only affects parts of the island like the capital, Fira.
In the south of the island, the volcanic sand beaches are less crowded, even though it is high season in July.
'I'm in Türkiye
The modern tourism industry has also changed visitor behavior.
"I listened (to) people making a FaceTime call with the family, saying 'I'm in Türkiye," smiled tourist guide Kostas Sakavaras.
"They think that the church over there is a mosque because yesterday they were in Türkiye."
The veteran guide said the average tourist coming to the island has changed.
"Instagram has defined the way people choose the places to visit," he said, explaining everybody wants the perfect Instagram photo to confirm their expectations.