Tech Titans Curb Hiring in a 'Challenging Macro Environment'

Employees have lunch at the canteen at Facebook’s new headquarters in central London on December 4, 2017. (AFP)
Employees have lunch at the canteen at Facebook’s new headquarters in central London on December 4, 2017. (AFP)
TT

Tech Titans Curb Hiring in a 'Challenging Macro Environment'

Employees have lunch at the canteen at Facebook’s new headquarters in central London on December 4, 2017. (AFP)
Employees have lunch at the canteen at Facebook’s new headquarters in central London on December 4, 2017. (AFP)

From e-commerce colossus Amazon to social networking star Facebook, US tech firms that once grew with abandon have reined in hiring to endure tumultuous times.

Internet giants that saw business boom during the pandemic have taken a hit from inflation, war, supply-line trouble and people returning to pre-Covid lifestyles, said AFP.

Corporate belt-tightening was a common theme as big tech firms reported earnings from the first three months of this year.

Facebook parent Meta told analysts that hiring goals were being adjusted as it continued to look to a bright future.

"We regularly re-evaluate our talent pipeline according to our business needs, and in light of the expense guidance given for this earnings period, we are slowing its growth accordingly," a Meta spokesperson told AFP.

"However, we will continue to grow our workforce to ensure we focus on long-term impact."

Seattle-based Amazon, the second largest employer in the United States, revealed that its ranks are overly plump after ending last year with more than twice as many workers as it had in 2019.

As the spread of the Omicron variant of Covid-19 slowed during the first quarter of this year and workers returned from time off, Amazon "quickly went from being understaffed to overstaffed," chief financial officer Brian Olsavsky told analysts.

Twitter confirmed that it has flat-out suspended hiring, and even showed a few senior executives the exit, as it faces a takeover by Elon Musk, the richest person on the planet.

Musk sent mixed messages Friday about his proposed Twitter acquisition.

In an early-morning tweet, Musk said the $44 billion takeover was "temporarily on hold," pending questions over the social media company's estimates of the number of fake accounts or "bots."

Two hours later, the unpredictable Tesla chief executive tweeted that he was "still committed to acquisition."

"Our industry is in a very challenging macro environment -- right now," Twitter chief executive Parag Agrawal said Friday in a tweet.

"I won’t use the deal as an excuse to avoid making important decisions for the health of the company, nor will any leader at Twitter."

At ride-share pioneer Uber, CEO Dara Khosrowshahi said they will "treat hiring as a privilege," according to an email to employees seen by CNBC.

While big tech players have steered clear of budget-driven layoffs, such is not the case for stock trading platform Robinhood or Cameo, an app that sells custom video messages from celebrities.

Robinhood said in April that it will cut nearly 350 positions, about 9 percent of its workforce. Cameo terminated the contracts of 80 employees recently, according to news website The Information.

- Reasons behind the cuts -
Reasons for hiring curbs, freezes or cuts vary.

Meta, for example, put some blame on a tweak Apple made to software running its popular mobile devices that stymies the gathering of user data to target ads more effectively.

Uber, meanwhile, reported it was hit with a big loss in the first three months of the year, despite a rebound in its ride-share business.

The loss was due almost entirely to revaluation of its stakes in Grab and Didi in Asia and US-based autonomous driving firm Aurora, the earnings report said.

A common factor for many internet firms, though, was that brisk hiring done while demand was spiking during the pandemic has led to overweight staffing in leaner times.

"Many tech companies have been fulfilling this demand with notable growth in digital services, and as such, recruited and grew their business notably during the past two years," said Terry Kramer, an assistant professor at the UCLA business school.

"A reasonable part of what we're seeing now I believe is the normal maturity of technology adoption – where companies can't/don't need to continue growing at the same rate."

Another factor weighing heavily is inflation, which has driven up costs overall and tightened consumer budgets.

The US central bank has been steadily raising interest rates this year, making it more expensive for companies to borrow money.

On Wall Street, an S&P 500 index comprising tech sector stocks has fallen more than 22 percent since the start of the year, and the tech-heavy Nasdaq is down slightly more overall.

Wedbush analyst Daniel Ives advised investors not to fear a recurrence of the epic Dot-com crash of the late 1990s.

"This is not a Dot-com Bubble 2.0," Ives said in a note to investors.

"It's a massive overcorrection in a higher rate environment that will cause a bifurcated tech tape, with clear haves and have-nots."



AI No Better Than Other Methods for Patients Seeking Medical Advice, Study Shows

AI (Artificial Intelligence) letters and a robot hand are placed on a computer motherboard in this illustration created on June 23, 2023. (Reuters)
AI (Artificial Intelligence) letters and a robot hand are placed on a computer motherboard in this illustration created on June 23, 2023. (Reuters)
TT

AI No Better Than Other Methods for Patients Seeking Medical Advice, Study Shows

AI (Artificial Intelligence) letters and a robot hand are placed on a computer motherboard in this illustration created on June 23, 2023. (Reuters)
AI (Artificial Intelligence) letters and a robot hand are placed on a computer motherboard in this illustration created on June 23, 2023. (Reuters)

Asking AI about medical symptoms does not help patients make better decisions about their health than other methods, such as a standard internet search, according to a new study published in Nature Medicine.

The authors said the study was important as people were increasingly turning to AI and chatbots for advice on their health, but without evidence that this was necessarily the best and safest approach.

Researchers led by the University of Oxford’s Internet Institute worked alongside a group of doctors to draw up 10 different medical scenarios, ranging from a common cold to a life-threatening hemorrhage causing bleeding on the brain.

When tested without human participants, three large-language models – Open AI's Chat GPT-4o, ‌Meta's Llama ‌3 and Cohere's Command R+ – identified the conditions in ‌94.9% ⁠of cases, ‌and chose the correct course of action, like calling an ambulance or going to the doctor, in an average of 56.3% of cases. The companies did not respond to requests for comment.

'HUGE GAP' BETWEEN AI'S POTENTIAL AND ACTUAL PERFORMANCE

The researchers then recruited 1,298 participants in Britain to either use AI, or their usual resources like an internet search, or their experience, or the National Health Service website to ⁠investigate the symptoms and decide their next step.

When the participants did this, relevant conditions were identified in ‌less than 34.5% of cases, and the right ‍course of action was given in ‍less than 44.2%, no better than the control group using more traditional ‍tools.

Adam Mahdi, co-author of the paper and associate professor at Oxford, said the study showed the “huge gap” between the potential of AI and the pitfalls when it was used by people.

“The knowledge may be in those bots; however, this knowledge doesn’t always translate when interacting with humans,” he said, meaning that more work was needed to identify why this was happening.

HUMANS OFTEN GIVING INCOMPLETE INFORMATION

The ⁠team studied around 30 of the interactions in detail, and concluded that often humans were providing incomplete or wrong information, but the LLMs were also sometimes generating misleading or incorrect responses.

For example, one patient reporting the symptoms of a subarachnoid hemorrhage – a life-threatening condition causing bleeding on the brain – was correctly told by AI to go to hospital after describing a stiff neck, light sensitivity and the "worst headache ever". The other described the same symptoms but a "terrible" headache, and was told to lie down in a darkened room.

The team now plans a similar study in different countries and languages, and over time, to test if that impacts AI’s performance.

The ‌study was supported by the data company Prolific, the German non-profit Dieter Schwarz Stiftung, and the UK and US governments.


Meta Criticizes EU Antitrust Move Against WhatsApp Block on AI Rivals

(FILES) This illustration photograph taken on December 1, 2025, shows the logo of WhatsApp displayed on a smartphone's screen, in Frankfurt am Main, western Germany. (Photo by Kirill KUDRYAVTSEV / AFP)
(FILES) This illustration photograph taken on December 1, 2025, shows the logo of WhatsApp displayed on a smartphone's screen, in Frankfurt am Main, western Germany. (Photo by Kirill KUDRYAVTSEV / AFP)
TT

Meta Criticizes EU Antitrust Move Against WhatsApp Block on AI Rivals

(FILES) This illustration photograph taken on December 1, 2025, shows the logo of WhatsApp displayed on a smartphone's screen, in Frankfurt am Main, western Germany. (Photo by Kirill KUDRYAVTSEV / AFP)
(FILES) This illustration photograph taken on December 1, 2025, shows the logo of WhatsApp displayed on a smartphone's screen, in Frankfurt am Main, western Germany. (Photo by Kirill KUDRYAVTSEV / AFP)

Meta Platforms on Monday criticized EU regulators after they charged the US tech giant with breaching antitrust rules and threaten to halt its block on ⁠AI rivals on its messaging service WhatsApp.

"The facts are that there is no reason for ⁠the EU to intervene in the WhatsApp Business API. There are many AI options and people can use them from app stores, operating systems, devices, websites, and ⁠industry partnerships," a Meta spokesperson said in an email.

"The Commission's logic incorrectly assumes the WhatsApp Business API is a key distribution channel for these chatbots."


Chinese Robot Makers Ready for Lunar New Year Entertainment Spotlight

A folk performer breathes fire during a performance ahead of Lunar New Year celebrations in a village in Huai'an, in China's eastern Jiangsu Province on February 7, 2026. (AFP)
A folk performer breathes fire during a performance ahead of Lunar New Year celebrations in a village in Huai'an, in China's eastern Jiangsu Province on February 7, 2026. (AFP)
TT

Chinese Robot Makers Ready for Lunar New Year Entertainment Spotlight

A folk performer breathes fire during a performance ahead of Lunar New Year celebrations in a village in Huai'an, in China's eastern Jiangsu Province on February 7, 2026. (AFP)
A folk performer breathes fire during a performance ahead of Lunar New Year celebrations in a village in Huai'an, in China's eastern Jiangsu Province on February 7, 2026. (AFP)

In China, humanoid robots are serving as Lunar New Year entertainment, with their manufacturers pitching their song-and-dance skills to the general public as well as potential customers, investors and government officials.

On Sunday, Shanghai-based robotics start-up Agibot live-streamed an almost hour-long variety show featuring its robots dancing, performing acrobatics and magic, lip-syncing ballads and performing in comedy sketches. Other Agibot humanoid robots waved from an audience section.

An estimated 1.4 million people watched on the Chinese streaming platform Douyin. Agibot, which called the promotional stunt "the world's first robot-powered gala," did not have an immediate estimate for total viewership.

The ‌show ran a ‌week ahead of China's annual Spring Festival gala ‌to ⁠be aired ‌by state television, an event that has become an important - if unlikely - venue for Chinese robot makers to show off their success.

A squad of 16 full-size humanoids from Unitree joined human dancers in performing at China Central Television's 2025 gala, drawing stunned accolades from millions of viewers.

Less than three weeks later, Unitree's founder was invited to a high-profile symposium chaired by Chinese President Xi Jinping. The Hangzhou-based robotics ⁠firm has since been preparing for a potential initial public offering.

This year's CCTV gala will include ‌participation by four humanoid robot startups, Unitree, Galbot, Noetix ‍and MagicLab, the companies and broadcaster ‍have said.

Agibot's gala employed over 200 robots. It was streamed on social ‍media platforms RedNote, Sina Weibo, TikTok and its Chinese version Douyin. Chinese-language television networks HTTV and iCiTi TV also broadcast the performance.

"When robots begin to understand Lunar New Year and begin to have a sense of humor, the human-computer interaction may come faster than we think," Ma Hongyun, a photographer and writer with 4.8 million followers on Weibo, said in a post.

Agibot, which says ⁠its humanoid robots are designed for a range of applications, including in education, entertainment and factories, plans to launch an initial public offering in Hong Kong, Reuters has reported.

State-run Securities Times said Agibot had opted out of the CCTV gala in order to focus spending on research and development. The company did not respond to a request for comment.

The company demonstrated two of its robots to Xi during a visit in April last year.

US billionaire Elon Musk, who has pivoted automaker Tesla toward a focus on artificial intelligence and the Optimus humanoid robot, has said the only competitive threat he faces in robotics is from Chinese firms.