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Ticketmaster Canceling Next Taylor Swift Concert Ticket Sale

Ticketmaster tickets and gift cards are shown at a box office in San Jose, Calif., on May 11, 2009. (AP Photo/Paul Sakuma, File)
Ticketmaster tickets and gift cards are shown at a box office in San Jose, Calif., on May 11, 2009. (AP Photo/Paul Sakuma, File)
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Ticketmaster Canceling Next Taylor Swift Concert Ticket Sale

Ticketmaster tickets and gift cards are shown at a box office in San Jose, Calif., on May 11, 2009. (AP Photo/Paul Sakuma, File)
Ticketmaster tickets and gift cards are shown at a box office in San Jose, Calif., on May 11, 2009. (AP Photo/Paul Sakuma, File)

Ticketmaster says it is canceling Friday’s planned general public sale for Taylor Swift’s upcoming stadium tour because it doesn’t have enough tickets.

The decision came two days after a presale event caused the site to crash and left many fans without tickets. The ticketing company said in a statement Thursday two million tickets to The Eras tour next year were sold during presales on Tuesday, the most tickets ever sold on the platform in a single day.

Ticketmaster cited “extraordinarily high demands on ticketing systems and insufficient remaining ticket inventory to meet that demand” as a reason for calling off Friday’s sale.

Questions remain about how remaining tickets — and how many — would be sold. But Ticketmaster said about 1.5 million fans who had gone through an early verification process — called Verified Fan — were invited to purchase tickets and the remaining 2 million were placed on a waiting list.

A company representative said Ticketmaster is not involved in ticket resales for Swift’s shows, The Associated Press said.

It’s been a record year for Swift after releasing her latest album “Midnights,” which also broke a Billboard record.

The 52-date Eras Tour kicks off March 17 in Glendale, Arizona, and wraps up with five shows in Los Angeles ending Aug. 9. International dates will be announced as well. It’s Swift’s first tour since 2018.

But fans and families around the country battled it out with long queues and error messages to try to race to the checkout cart.

Ticketmaster said that the site was overwhelmed both by real people and bot attacks resulting in unprecedented traffic on their site. The statement said about 15 percent of interactions with the site had problems, including errors that caused people to lose tickets after they had waited in an online queue.

“While it’s impossible for everyone to get tickets to these shows, we know we can do more to improve the experience and that’s what we’re focused on,” the company statement said.

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Angelina Jolie and Brad Pitt Reach Divorce Settlement after 8 Years

(FILES) Writer-director-producer-actress Angelina Jolie Pitt (L) and actor-producer Brad Pitt arrive for the opening night gala premiere of Universal Pictures' "By the Sea" during AFI FEST 2015 presented by Audi at the TCL Chinese Theater in Hollywood, California, on November 5, 2015. (Photo by MARK RALSTON / AFP)
(FILES) Writer-director-producer-actress Angelina Jolie Pitt (L) and actor-producer Brad Pitt arrive for the opening night gala premiere of Universal Pictures' "By the Sea" during AFI FEST 2015 presented by Audi at the TCL Chinese Theater in Hollywood, California, on November 5, 2015. (Photo by MARK RALSTON / AFP)
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Angelina Jolie and Brad Pitt Reach Divorce Settlement after 8 Years

(FILES) Writer-director-producer-actress Angelina Jolie Pitt (L) and actor-producer Brad Pitt arrive for the opening night gala premiere of Universal Pictures' "By the Sea" during AFI FEST 2015 presented by Audi at the TCL Chinese Theater in Hollywood, California, on November 5, 2015. (Photo by MARK RALSTON / AFP)
(FILES) Writer-director-producer-actress Angelina Jolie Pitt (L) and actor-producer Brad Pitt arrive for the opening night gala premiere of Universal Pictures' "By the Sea" during AFI FEST 2015 presented by Audi at the TCL Chinese Theater in Hollywood, California, on November 5, 2015. (Photo by MARK RALSTON / AFP)

Angelina Jolie and Brad Pitt have reached a divorce settlement, her lawyer said Monday, bringing an apparent end to one of the longest and most contentious divorces in Hollywood history.
Jolie's attorney James Simon confirmed to The Associated Press that the couple had come to a deal. News of the settlement was first reported by People magazine.
“More than eight years ago, Angelina filed for divorce from Mr. Pitt,” Simon said in a statement. “She and the children left all of the properties they had shared with Mr. Pitt, and since that time she has focused on finding peace and healing for their family. This is just one part of a long ongoing process that started eight years ago. Frankly, Angelina is exhausted, but she is relieved this one part is over.”
No court documents have been filed yet, and a judge will need to sign off on the agreement. An email late Monday night to Pitt's attorney seeking comment was not immediately answered.
Jolie, 49, and Pitt, 61, were among Hollywood’s most prominent pairings for 12 years, two of them as a married couple. The Oscar winners have six children together.
Jolie filed for divorce in 2016, after a private jet flight from Europe during which she said Pitt was abusive toward her and their children. The FBI and the Los Angeles County Department of Children and Family Services investigated Pitt's actions on the flight and deemed no action needed to be taken against him.
A judge in 2019 declared them divorced and single, but the splitting of assets and child custody needed to be separately settled.
Soon after, a private judge that the two had hired to handle the case reached a decision that included equal custody of their children, but Jolie filed to have him removed from the case over an unreported conflict of interest. An appeals court agreed, the judge was removed, and the couple had to start the process over.
During the long divorce fight, four of the couple's six children became adults, negating the need for a custody agreement for them. The only two that remain minors are 16-year-old twins Knox and Vivienne. In June, one of their daughters, then known as Shiloh Nouvel Jolie-Pitt, successfully petitioned to remove Pitt's name from hers.
Their other children are 23-year-old Maddox, 21-year-old Pax and 19-year-old Zahara.
No details of the agreement were immediately revealed, and the couple's use of the private judge — an increasingly common move among splitting celebrities in recent years — has kept the proceedings largely under wraps. There have been no official court actions in the case in nearly a year, and no indication that the two had been nearing an agreement.
Some details on their disputes, however, have been revealed through a separate lawsuit filed by Pitt in which he alleged Jolie reneged on an agreement that she would sell him her half of a French winery the two owned together. Jolie instead sold her part of the winery, Chateau Miraval, to the Tenute del Mondo wine group, a subsidiary of the Stoli Group., which Pitt said was a “vindictive” move that ruined a private space that had been a second home.
Jolie's attorneys said the winery sale agreement broke down over Pitt's demand that as part of the deal she sign a wide-ranging non-disclosure agreement about him. In court documents, she called that an attempt to cover up his physical abuse of her, which she said turned toward the children on the 2016 flight.
Along with the federal and L.A. County officials, the initial judge in the case heard testimony on the allegations before deciding to give Pitt equal custody of the children.
It's not clear how the divorce agreement will affect the winery lawsuit.
Publicly, both Pitt and Jolie have been extremely tight-lipped on everything surrounding their split, despite robust promotional tours and many media appearances for various projects.
Pitt said in a 2017 interview with GQ that he had had a drinking problem at the time of the plane incident and the split, but had since become sober and was going to therapy. He has not defended his behavior on the family flight.
Jolie has also declined to make any public statements about the family issues or the divorce, though she has sought a broader examination and airing of his behavior by the courts in both the divorce and winery cases.