Journalist Suspensions Widen Rift between Twitter and Media

26 April 2022, Bavaria, Kempten: The logo of Twitter is seen on the display of a laptop. (dpa)
26 April 2022, Bavaria, Kempten: The logo of Twitter is seen on the display of a laptop. (dpa)
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Journalist Suspensions Widen Rift between Twitter and Media

26 April 2022, Bavaria, Kempten: The logo of Twitter is seen on the display of a laptop. (dpa)
26 April 2022, Bavaria, Kempten: The logo of Twitter is seen on the display of a laptop. (dpa)

Elon Musk's abrupt suspension of several journalists who cover Twitter widens a growing rift between the social media site and media organizations that have used the platform to build their audiences.

Individual reporters with The New York Times, The Washington Post, CNN, Voice of America and other news agencies saw their accounts go dark Thursday, The Associated Press said.

Musk tweeted late Friday that the company would lift the suspensions following the results of a public poll on the site. The poll showed 58.7% of respondents favored a move to immediately unsuspend accounts over 41.3% who said the suspensions should be lifted in seven days.

The company has not explained why the accounts were taken down. But Musk took to Twitter on Thursday night to accuse journalists of sharing private information about his whereabouts, which he described as “basically assassination coordinates.” He provided no evidence for that claim.

Many advertisers abandoned Twitter over content moderation questions after Musk acquired it in October, and he now risks a rupture with media organizations, which are among the most active on the platform.

Most of the accounts were back early Saturday, with some exceptions and at least one new suspension.

Washington Post reporter Taylor Lorenz confirmed in an email to The Associated Press that her Twitter account was suspended Saturday evening. Her online newsletter published on Substack said she was working on a story involving Musk and had sought comment from him through a Twitter post shortly before her account was suspended.

Business Insider's Linette Lopez was suspended Friday, also with no explanation, she told The Associated Press. Lopez published a series of articles between 2018 and 2021 highlighting what she called dangerous Tesla manufacturing shortcomings.

Shortly before being suspended, she said she had posted court-related documents to Twitter that included a 2018 Musk email address. That address is not current, Lopez said, because “he changes his email every few weeks."

On Tuesday, she posted a 2019 story about Tesla troubles, commenting, “Now, just like then, most of @elonmusk’s wounds are self inflicted.”

The same day, she cited reports that Musk was reneging on severance for laid-off Twitter employees, threatening workers who talk to the media and refusing to make rent payments. Lopez described his actions as “classic Elon-going-for-broke behavior.”

Steve Herman, a national correspondent for Voice of America, told The Associated Press that his suspended Twitter account still hadn't been fully restored as of Saturday afternoon because of his refusal to delete three tweets that the company flagged for purportedly sharing Musk's whereabouts. Although Herman's Twitter timeline is now visible to most users, he said he can't see it himself nor can he post anything new until he removes the tweets that the company contends violate its revised terms of service.

“I am in a new level of purgatory," Herman said. “I do not believe anything I have tweeted violated any reasonable standard of any social media platform."
Alarm over the suspensions extended beyond media circles to the United Nations, which was reconsidering its involvement in Twitter.

The move sets “a dangerous precedent at a time when journalists all over the world are facing censorship, physical threats and even worse," UN spokesman Stephane Dujarric said.

The reporters' suspensions followed Musk’s decision Wednesday to permanently ban an account that automatically tracked the flights of his private jet using publicly available data. That also led Twitter to change its rules for all users to prohibit the sharing of another person’s current location without their consent.

Several of the reporters suspended Thursday night had been writing about the new policy and Musk's rationale for imposing it, which involved his allegations about a stalking incident he said affected his family Tuesday night in Los Angeles.

The official Twitter account for Mastodon, a decentralized alternative social network where many Twitter users are fleeing, was also banned. The reason was unclear, though it had tweeted about the jet-tracking account. Twitter also began preventing users from posting links to Mastodon accounts, in some cases flagging them as potential malware.

“This is of course a bald-faced lie,” cybersecurity journalist Brian Krebs posted.

Explaining the reporter bans, Musk tweeted, “Same doxxing rules apply to ‘journalists’ as to everyone else."

He later added: “Criticizing me all day long is totally fine, but doxxing my real-time location and endangering my family is not.”

" Doxxing ” refers to disclosing someone’s identity, address, phone number or other personal details that violate their privacy and could bring harm.

The Washington Post’s executive editor, Sally Buzbee, said technology reporter Drew Harwell “was banished without warning, process or explanation” following the publication of accurate reporting about Musk.

CNN said in a statement that “the impulsive and unjustified suspension of a number of reporters, including CNN’s Donie O’Sullivan, is concerning but not surprising.”
“Twitter’s increasing instability and volatility should be of incredible concern for everyone who uses Twitter,” the statement added.

Another suspended journalist, Matt Binder of the technology news outlet Mashable, said he was banned Thursday night immediately after sharing a screenshot that O’Sullivan had posted before his own suspension.

The screenshot showed a statement from the Los Angeles Police Department sent earlier Thursday to multiple media outlets, including the AP, about how it was in touch with Musk's representatives about the alleged stalking incident.

Binder said he did not share any location data or any links to the jet-tracking account or other location-tracking accounts.

“I have been highly critical of Musk but never broke any of Twitter’s listed policies,” Binder said in an email.

The suspensions come as Musk makes major changes to content moderation on Twitter. He has tried, through the release of selected company documents dubbed “The Twitter Files,” to claim the platform suppressed right-wing voices under its previous leaders.

He has promised to let free speech reign and has reinstated high-profile accounts that previously broke Twitter's rules against hateful conduct or harmful misinformation. He has also said he would suppress negativity and hate by depriving some accounts of “freedom of reach.”

Opinion columnist Bari Weiss, who tweeted out some of “The Twitter Files,” called for the suspended journalists to be reinstated.

“The old regime at Twitter governed by its own whims and biases and it sure looks like the new regime has the same problem,” she tweeted “I oppose it in both cases.”

If the suspensions lead to the exodus of media organizations that are highly active on Twitter, the platform would be changed at the fundamental level, said Lou Paskalis, longtime marketing and media executive and former Bank of America head of global media.

CBS briefly shut down its activity on Twitter in November due to “uncertainty” about new management, but media organizations have largely remained on the platform.

“We all know news breaks on Twitter ... and to now go after journalists really saws at the main foundational tent pole of Twitter,” Paskalis said. “Driving journalists off Twitter is the biggest self-inflicted wound I can think of.”

The suspensions may be the biggest red flag yet for advertisers, Paskalis said, some of which had already cut their spending on Twitter over uncertainty about the direction Musk is taking the platform.

“It is an overt demonstration of what advertisers fear the most — retribution for an action that Elon doesn’t agree with," he added.

On Thursday night, Twitter's Spaces conference chat went down shortly after Musk abruptly signed out of a session hosted by a journalist during which he had been questioned about the reporters' ousting. Musk later tweeted that Spaces had been taken offline to deal with a “Legacy bug.” Late Friday, Spaces returned.

Advertisers are also monitoring the potential loss of Twitter users. Twitter is projected to lose 32 million users over the next two years, according to a forecast by Insider Intelligence, which cited technical issues and the return of accounts banned for offensive posts.

Meanwhile, some Twitter alternatives are gaining momentum.

Mastodon on Friday had more than 6 million users, nearly double the 3.4 million it had on the day Musk took ownership of Twitter. On many of the thousands of confederated networks in the open-source Mastodon platform, administrators and users solicited donations as disaffected Twitter users strained computing resources. Many of the networks, known as “instances,” are crowd-funded. The platform is designed to be ad-free.



Meta Enters Enterprise AI Race with New Business Agent

The logo of Meta at the Meta Lab in Los Angeles, California, US, May 20, 2026. (Reuters)
The logo of Meta at the Meta Lab in Los Angeles, California, US, May 20, 2026. (Reuters)
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Meta Enters Enterprise AI Race with New Business Agent

The logo of Meta at the Meta Lab in Los Angeles, California, US, May 20, 2026. (Reuters)
The logo of Meta at the Meta Lab in Los Angeles, California, US, May 20, 2026. (Reuters)

Meta Platforms on Wednesday unveiled an artificial intelligence agent aimed at helping businesses carry out day-to-day operations, positioning the social media giant as a player in the enterprise AI market.

Announced at the company's WhatsApp-focused Conversations conference in London, the new product expands on existing business messaging services by enabling "agentic" capabilities in which the assistant can take actions like booking calendar appointments and closing sales on behalf of businesses.

The company said more than 1 million businesses were already using earlier chatbot versions of such agents on WhatsApp and Messenger. The new version will be added to Instagram as well and rolled out globally to businesses of all sizes.

The move hints at Meta's ambitions to compete with rivals like OpenAI, Anthropic and Alphabet's Google in the market ‌for enterprise applications ‌of its AI tools, leveraging the reach of its WhatsApp, ‌Instagram ⁠and Facebook apps.

"This ⁠is definitely an enterprise play," Naomi Gleit, Meta's head of product, told Reuters in an interview on the sidelines of the conference.

The Business Agent can be customized to respond to queries on those apps, channeling a company's tone and handling tasks such as answering frequently asked questions, qualifying leads and escalating complex queries to human staff when needed.

Businesses will initially be able to access the tool for free, with paid subscription options planned in the coming months.

"We actually want to ⁠take actions now. We actually want it to be able to ‌complete the payment, to process the booking, to place ‌the order," going beyond "rule-based automations" for legacy bots, she said.

Alongside the new Business Agent offerings inside ‌Meta's apps, the company is also launching a broader "Business Agent Platform" aimed at giving businesses ‌the infrastructure to build custom AI agents to help them manage their operations elsewhere.

The platform is connected to hundreds of non-Meta systems like Shopify, Zendesk and Shopee, where those agents can be deployed, and provides larger businesses with enterprise-grade controls, guardrails and measurement, the company said.

Gleit is spearheading the company's efforts ‌to expand into new lines of business around AI agents, including with a new team, Enterprise Solutions, announced as part of a ⁠recent companywide restructuring around ⁠AI.

The team will send squads of forward-deployed engineers to embed with enterprise customers, a model used by AI companies such as Anthropic that is aimed at navigating internal politics around AI adoption and writing custom code to help models deliver results.

Its scope is currently focused on new business agents, but it is also working to build and sell agentic AI products that businesses can use for additional internal functions.

Gleit is also working to consolidate the different AI agents Meta has built, including internal workflow-oriented tooling, a user-facing Meta AI support bot and a separate ads-focused "business assistant" launched globally last month, she said.

"The number one thing I hear, especially from small businesses, is 'I just want to go to one place that can do all the things,'" she said.

"You want to make things modular, and you also need to be willing to evolve, because the technology is moving so quickly."


UK Allows Websites to Opt Out of Google AI Search

FILE PHOTO: The Google logo is pictured at the entrance to the Google offices in London, Britain January 18, 2019. REUTERS/Hannah McKay/File Photo
FILE PHOTO: The Google logo is pictured at the entrance to the Google offices in London, Britain January 18, 2019. REUTERS/Hannah McKay/File Photo
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UK Allows Websites to Opt Out of Google AI Search

FILE PHOTO: The Google logo is pictured at the entrance to the Google offices in London, Britain January 18, 2019. REUTERS/Hannah McKay/File Photo
FILE PHOTO: The Google logo is pictured at the entrance to the Google offices in London, Britain January 18, 2019. REUTERS/Hannah McKay/File Photo

Britain's competition watchdog said Wednesday that it had ordered Google to allow UK website owners to opt out of having their content used by the US technology giant's AI search.

According to AFP, the Competition and Markets Authority (CMA) called the change a "world first" after it had proposed the measure in January.

Website publishers, particularly media outlets, claim that artificial intelligence models take their content without compensation.

They also argue that the AI-generated summaries discourage clicks to publishers' original pages, reducing traffic to their sites and in turn cutting their advertising revenue.

Google said Wednesday that sites opting out would not receive traffic or impressions from its generative AI features.

In response to the opt-out ruling, Google said that "Today, we're beginning to test a new control that lets website owners manage how their links and content appear in generative AI search features," its Search Ecosystem general manager, Mrinalini Loew, said in a statement.

The CMA said the ruling "will secure a fairer deal for publishers and consumers.”

It added that Google is "required to make sure that publisher content is properly attributed, using clear links, in AI-generated search results.”

The CMA last year designated Google with "strategic market status,” subjecting it to tougher regulation alongside other technology giants.

"With features like (Google's) AI Overviews rapidly reshaping online search, it is crucial that content publishers, including news organizations, have appropriate bargaining power over how their content is used," CMA chief executive Sarah Cardell said in a statement.

AI Overviews currently have more than 2.5 billion monthly users, according to Google, which last month showed off plans to turn its traditional search bar into an AI assistant.


Intel Says Competition from Nvidia PC Chip a ‘Good Thing’

A sign is posted in front of Intel headquarters in Santa Clara, California, US, Aug. 1, 2024. (AFP)
A sign is posted in front of Intel headquarters in Santa Clara, California, US, Aug. 1, 2024. (AFP)
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Intel Says Competition from Nvidia PC Chip a ‘Good Thing’

A sign is posted in front of Intel headquarters in Santa Clara, California, US, Aug. 1, 2024. (AFP)
A sign is posted in front of Intel headquarters in Santa Clara, California, US, Aug. 1, 2024. (AFP)

Intel said Tuesday that competition in personal computer chips from hardware giant Nvidia as a "good thing" as artificial intelligence presents new business opportunities.

The comments come a day after Nvidia, the world's most valuable company, unveiled a powerful chip for Windows machines designed to run AI agents, tools that can carry out tasks for users.

The announcement from Nvidia is a challenge to legacy PC chipmakers including Intel and AMD, as well as Apple's laptop business.

"If you take a look at what they brought to market (Monday), I think it's a good thing," Alex Katouzian, general manager of Intel's client computing and physical AI group, told a news conference in Taipei.

"It shows the importance of how critical the PC is," he added.

"We welcome the competition, but I think we're going to do really well," he said, touting Intel's scale -- with "every segment covered" -- and the trust of its customer base.

"They want us to grow with them, there's new opportunities on the AI side," Katouzian said, calling the company's roadmap "super strong".

Shares in Intel took off late last year after Nvidia announced it would invest $5 billion in the firm.

And in April, the company smashed quarterly earnings expectations, in what could be a sign it is on a path to recovery.

Intel largely missed the smartphone boom and failed to develop competitive hardware for the AI era, allowing Asian manufacturers TSMC and Samsung to dominate the custom semiconductor market.

Most notably, Intel was blindsided by Nvidia's rise as the world's leading AI chip provider.

Nvidia's graphics processing units (GPUs), originally designed for gaming consoles, have become the essential building blocks of AI systems, with tech giants scrambling to secure them for their data servers and AI projects.

The heads of both companies are in Taipei this week for the major industry show Computex.

On Tuesday, Intel announced upgrades to its AI data center hardware offerings as well as new collaborations with supply chain partners such as Taiwan's Foxconn.

While several experts told AFP that Nvidia's competitors should be worried about its new PC chip for the AI era, the RTX Spark, others were more cautious.

"This move may create incremental pressure for Intel and Qualcomm; however, given the complexity and likely premium pricing, we don't expect significant competition with mainstream AI PCs," Bloomberg Intelligence analysts wrote.