Riyadh Witnesses Completion of International Green Energy Alliance

 Officials at the signing ceremony. (Asharq Al-Awsat)
Officials at the signing ceremony. (Asharq Al-Awsat)
TT

Riyadh Witnesses Completion of International Green Energy Alliance

 Officials at the signing ceremony. (Asharq Al-Awsat)
Officials at the signing ceremony. (Asharq Al-Awsat)

Riyadh witnessed on Sunday the signing of an agreement between the Global Green Energy Alliance and the Saudi Ministry of Investment, which seeks to adopt the next generation projects for sustainable development and green energy.  

The agreement aims to facilitate the access of the alliance members to the Saudi market, support green energy projects, and reinforce the Kingdom’s plan to reach carbon neutrality.  

The coalition includes US and Chinese non-governmental organizations that share economic and environmental goals, and seek to build a new model for a sustainable, low-carbon future. 

The coalition works to implement “a practical path rather than political solutions”, based on concrete economic and social benefits.  

The delegation of the Global Alliance for Green Energy provided the concerned authorities with a number of proposals that strengthen joint efforts to build a superior manufacturing base in Saudi Arabia and to take advantage of the country’s geographic location and multi-field talents.  

The members of the alliance are working on projects that cover advanced long-term energy storage, such as the Energy Vault project, which is currently being completed in China, on the coast of the Yellow Sea. The project manages 14 cities and five regions.  

Abdullah bin Zaid Al-Meleihi, Chairman of Excellence Holding Company - the local partner of the Global Alliance for Green Energy - explained that the alliance aims to attract a large number of Chinese industrial companies to the Kingdom, to manufacture green energy materials and products, and produce green energy for the operation of factories.  

He stressed that the US-Saudi delegation held several meetings with Saudi authorities, including the Public Investment Fund, the Ministry of Investment and Aramco, where the Excellence Holding Company organized and provided advice and ways to comply with the specifications specified in the policy documents recently issued by the Kingdom.  

According to Al-Meleihi, the meetings with the US-Chinese delegation reviewed ways to transform the idea of the Global Green Energy Alliance into a reality from Riyadh, and to enhance joint cooperation between members of the alliance and official authorities in the field of industry, green energy projects and zero carbon emissions. 



GACA Issues Air Carrier and Airport Classifications for December 2024

GACA Issues Air Carrier and Airport Classifications for December 2024
TT

GACA Issues Air Carrier and Airport Classifications for December 2024

GACA Issues Air Carrier and Airport Classifications for December 2024

The General Authority of Civil Aviation (GACA) has issued its December classification of air transport service providers and airports to inform passengers about their performance and help them make informed choices. The monthly assessment is based on the number of complaints filed with GACA by travellers.
According to GACA, 1,074 complaints were filed by travellers on Saudi air carriers in December 2024. SAUDIA had the fewest complaints among the airlines, 20 per 100,000 travellers, and a complaint resolution rate of 99%. Flyadeal came second, with 21 complaints per 100,000 travellers and a resolution rate of 100%. Flynas came third with 24 complaints per 100,000 travellers and a resolution rate of 100%. The most common complaints in May were about luggage, flights, and tickets, SPA reported.
Among international airports with more than six million passengers annually, King Abdulaziz International Airport in Jeddah had the fewest complaints, 20 per 100,000 travellers, and a resolution rate of 96%.
Among international airports with less than six million passengers annually, Prince Sultan bin Abdulaziz Airport in Tabuk had the fewest complaints, one per 100,000 travellers, and a resolution rate of 100%.
Among domestic airports, Sharurah Domestic Airport had the fewest complaints, two per 100,000 passengers, and a resolution rate of 100%.
GACA reiterated that the monthly classification report aims to help passengers make informed choices, promote transparency, demonstrate its credibility and keenness to deal with travellers' complaints, stimulate fair competition, and develop and improve services.
According to the authority, multiple communication channels are open 24/7 to enable interaction with travellers and airport visitors. They are the call Center number 1929, WhatsApp service at 0115253333, email [email protected], social media accounts, and GACA's website.
Through these channels, the authority receives complaints concerning boarding passes, employee behaviour, and services for persons with disabilities and limited mobility.
In support of its partners, the airports, GACA prepared a booklet containing guidelines on how to deal with traveller complaints. The booklet, which has been circulated among airport operators, sets out service agreements and the rules that must be adhered to for all types of complaints and inquiries.
The authority also trains, through regularly held workshops, employees of national airlines and ground service companies that deal directly with travellers on how to comply with passenger protection regulations.