For Years, Israelis Trusted the Army to Defend and Inform Them. Now Many Feel Abandoned 

10 October 2023, Israel, Sa'ad: Israeli forces patrol areas along the Israeli-Gaza border as fighting between Israeli troops and Hamas gunmen continues. (dpa)
10 October 2023, Israel, Sa'ad: Israeli forces patrol areas along the Israeli-Gaza border as fighting between Israeli troops and Hamas gunmen continues. (dpa)
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For Years, Israelis Trusted the Army to Defend and Inform Them. Now Many Feel Abandoned 

10 October 2023, Israel, Sa'ad: Israeli forces patrol areas along the Israeli-Gaza border as fighting between Israeli troops and Hamas gunmen continues. (dpa)
10 October 2023, Israel, Sa'ad: Israeli forces patrol areas along the Israeli-Gaza border as fighting between Israeli troops and Hamas gunmen continues. (dpa)

It was, they thought, an ironclad social contract. Israeli citizens would serve in the military and live along enemy borders. In exchange, the army would defend them.

That contract was shattered Saturday when hundreds of Hamas fighters breached Israel’s defenses from the Gaza Strip, pouring in by air, land and sea on a rampage that would leave hundreds dead. The infiltration caught Israel’s storied high-tech army completely unaware and stunned a country that prides itself on military prowess.

Further shocking Israelis was how long it took the military to respond. As thousands in southern Israel suddenly found themselves besieged, their cries for help went unanswered for hours. Holed up inside homes and safe rooms as militants rampaged, they turned in desperation to social media, to journalists and to friends, beseeching the army to save them.

The weekend attacks and the military's response brought an unsettling new sense of vulnerability and abandonment. Thousands of families had no idea whether loved ones were alive or had been taken as captives to Gaza. At the height of the violence, there was no one to turn to for guidance or information. Contact centers were eventually set up, but the focus was on soliciting information from families rather than offering it.

Six members of Jonathan Silver's family are missing, and he approached authorities for help. At least three relatives are captive in Gaza, he said, and the others are assumed to be there, too. He saw video of a cousin and two children taken hostage from their kibbutz, Nir Oz.

But the family has received no information, Silver said.

"We tried to reach everybody – the homeland command, police, friends, acquaintances, people on the kibbutz," he said. And for hours, "there was no one to talk to."

He's particularly concerned for his aunt, who has Parkinson’s disease and needs her medication. He's frustrated, but he also said now is not the time to criticize too deeply.

"I have a lot of questions and a lot to say. The day of reckoning will come," he said, but "now I prefer to stand beside the army."

In Israel, military service is compulsory for most Jewish men and women. In the eyes of many citizens, it is the glue that keeps the country together in a region widely hostile to its presence, and it's recognized worldwide for its technological advances and intelligence-gathering capabilities.

That it could be taken so completely by surprise by an armed group is something Israelis are hard-pressed to fathom.

For Merav Leshem Gonen, a feeling of helplessness gripped her when her daughter called in a panic from a music festival that was attacked.

"Mommy, we were bombed. They shot at us. The car was shot, we cannot drive, everybody here is hurt," Gonen recounted her daughter saying.

"She was talking to me and said, ‘Mommy, help us, we don’t know what to do.’ And I’m saying, ’We love you, and it’s OK. We are trying to find a way to take you out of there. We are sending people,’" Gonen told a news conference outside Tel Aviv. "And I know I’m lying because we don’t have answers, and we didn’t have any answers. Nobody had."

Journalist Amir Tibon had good fortune that many others didn’t: While the army struggled to regroup, his 62-year-old father, a retired general, entered the breach. Noam Tibon headed from his home in Tel Aviv to Nahal Oz, a kibbutz where his son, his wife and their two young daughters were hunkering in a safe room. On the way, he connected with another retired general and a group of commandoes.

After firefights with gunmen along the way, the elder Tibon extricated his son and family. More than a dozen others at Nahal Oz did not survive.

"The terms of the contract between us and the state had always been clear: We protect the border, and the state protects us," Amir Tibon wrote in an article retelling the rescue for his newspaper, Haaretz.

"We fulfilled our share of the deal heroically. For all too many of our beloved friends and neighbors, on this black day of Saturday, October 7, the state of Israel did not fulfill its share."

Maayan Zin said she learned that her two daughters had been abducted when a relative sent her photos from a Telegram group appearing to show them sitting on mattresses in captivity. She's among dozens of distraught families who say there's been a lack of support from Israeli authorities about their loved ones held in Gaza.

"There is no information. No one has contacted me since yesterday. Not the army, not the government, not the police," she said.

At first, she couldn't believe what she saw in the images. "I thought it was Photoshopped," she said.

But videos she found online confirmed her worst fears. Dafna, 15, and Ella, 8, were shown weeping and terrified. Their father, her ex-husband, was seen being taken across the border into Gaza, his leg bleeding heavily.

"Just bring my daughters home," Zin pleaded. "Bring everybody home."



Amputee Palestinian Boy Image Wins World Press Photo Award

This image provided by World Press Photo and taken by Samar Abu Elouf, for The New York Times, won the World Press Photo Award of the Year and shows Mahmoud Ajjour (9), who was injured during an Israeli attack on Gaza City in March 2024, finds refuge and medical help in Doha, Qatar, 28 June 2024. (Samar Abu Elouf, for The New York Times/World Press Photo via AP)
This image provided by World Press Photo and taken by Samar Abu Elouf, for The New York Times, won the World Press Photo Award of the Year and shows Mahmoud Ajjour (9), who was injured during an Israeli attack on Gaza City in March 2024, finds refuge and medical help in Doha, Qatar, 28 June 2024. (Samar Abu Elouf, for The New York Times/World Press Photo via AP)
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Amputee Palestinian Boy Image Wins World Press Photo Award

This image provided by World Press Photo and taken by Samar Abu Elouf, for The New York Times, won the World Press Photo Award of the Year and shows Mahmoud Ajjour (9), who was injured during an Israeli attack on Gaza City in March 2024, finds refuge and medical help in Doha, Qatar, 28 June 2024. (Samar Abu Elouf, for The New York Times/World Press Photo via AP)
This image provided by World Press Photo and taken by Samar Abu Elouf, for The New York Times, won the World Press Photo Award of the Year and shows Mahmoud Ajjour (9), who was injured during an Israeli attack on Gaza City in March 2024, finds refuge and medical help in Doha, Qatar, 28 June 2024. (Samar Abu Elouf, for The New York Times/World Press Photo via AP)

A haunting portrait of a nine-year-old Palestinian boy who lost both arms during an Israeli attack on Gaza City won the 2025 World Press Photo of the Year Award Thursday.

The picture, by Samar Abu Elouf for The New York Times, depicts Mahmoud Ajjour, evacuated to Doha after an explosion severed one arm and mutilated the other last year.

"One of the most difficult things Mahmoud's mother explained to me was how when Mahmoud first came to the realisation that his arms were amputated, the first sentence he said to her was, 'How will I be able to hug you'?" said Elouf.

The photographer is also from Gaza and was herself evacuated in December 2023. She now portrays badly wounded Palestinians based in Doha.

"This is a quiet photo that speaks loudly. It tells the story of one boy, but also of a wider war that will have an impact for generations," said Joumana El Zein Khoury, World Press Photo Executive Director.

The jury praised the photo's "strong composition and attention to light" and its thought-provoking subject-matter, especially questions raised over Mahmoud's future.

The boy is now learning to play games on his phone, write, and open doors with his feet, the jury said.

"Mahmoud's dream is simple: he wants to get prosthetics and live his life as any other child," said the World Press Photo organisers in a statement.

The jury also selected two photos for the runner-up prize.

The first, entitled "Droughts in the Amazon" by Musuk Nolte for Panos Pictures and the Bertha Foundation, shows a man on a dried-up river bed in the Amazon carrying supplies to a village once accessible by boat.

The second, "Night Crossing" by John Moore shooting for Getty Images, depicts Chinese migrants huddling near a fire during a cold rainshower after crossing the US–Mexico border.

The jury sifted through 59,320 photographs from 3,778 photo journalists to select 42 prize-winning shots from around the world.

Photographers for Agence France-Presse were selected four times for a regional prize, more than any other organization.

Nairobi-based Luis Tato won in the "Stories" category for the Africa region for a selection of photos depicting Kenya's youth uprising.

Jerome Brouillet won in the "Singles" category Asia-Pacific and Oceania for his iconic picture of surfer Gabriel Medina seemingly floating above the waves.

Clarens Siffroy won in the "Stories" category North and Central America for his coverage of the gang crisis in Haiti.

Finally, Anselmo Cunha won in the "Singles" category for South America for his photo of a Boeing 727-200 stranded at Salgado Filho International Airport in Brazil.