In Gaza, Keeping the Internet on Can Cost Lives but Also Save Them

Forced to flee his home yet again as war raged across the Gaza Strip, Khalil Salim was desperate to get his family to safety but how could he be sure he wasn’t leading them deeper into danger?

He needed up-to-date information and so he went online and checked out the official social media accounts of the Israeli army and other online sources.

"We would take instructions from the internet. We couldn't assess the internal fighting ... so we would follow the news and channels and look at Facebook and see what people wrote," Salim said.

But when he could not get a signal or a connection, he was left in the dark, with no sure way of plotting a safe route.

"What was pitiful is that (the Israeli army) would put instructions on their Facebook and we wouldn't even have internet. It would be very difficult for us to find out that there were instructions to do this and not that. Sometimes we would spend two days, sometimes a week, without internet."

In the rubble of Gaza, it can be difficult and dangerous to get online but tech activists and Palestinian engineers are making sure the enclave does not go totally dark, securing a precious digital lifeline for thousands of people.

Preserving this connection comes at a price and the risks can be deadly for desperate users clambering to high ground to get a signal or engineers travelling to dangerous areas to repair damaged cables or telecoms towers.

In May, an Israeli strike hit a gathering of people outside a Gaza City shop that provides an internet signal for customers, killing at least three people and wounding more than 20, medics said.

Salim knows all too well what drove those people to that shop.

"Internet is life; without the internet, (life) has no meaning, it is like a prison," the IT engineer and pharmacist told the Thomson Reuters Foundation by phone from Al-Mawasi, an area on the western outskirts of Khan Younis where he now lives with his family after fleeing the border city of Rafah.

THE GIFT OF ACCESS

Israel launched its offensive on Gaza after fighters from the Hamas Islamist militant group attacked southern Israel on Oct. 7, killing 1,200 people and capturing 253 hostages, according to Israeli tallies.

Israel responded by assaulting the coastal enclave, vowing to annihilate the group. Almost 40,000 people have since been killed in Israeli strikes, according to Gaza’s health authorities, with thousands more bodies feared buried under the rubble.

Gaza's economy and infrastructure have been devastated by months of relentless bombing and conflict. Houses, roads, schools, and hospitals have been obliterated and around 70% of the infrastructure needed for communication and technology has been damaged or destroyed.

Tech entrepreneurs outside Gaza are using electronic SIMs, or eSIMs, to help strengthen Gaza's frayed digital lifeline.

An eSIM gives users the option of activating a mobile network's cellular data plan without actually having a physical SIM card. They can be activated using a QR code, allowing users to connect in roaming mode to a foreign network.

For example, Gaza Online, a volunteer group, provides free eSIMs to families to help them stay connected to each other. The group relies on in-kind donations of eSIM activation codes and matches them with families in Gaza through WhatsApp.

Early in the war, an eSIM allowed Salim to oversee the evacuation of his daughter, who was wounded in an Israeli bombing in October, to Egypt and then Tunisia. He was also able to advise doctors on her care.

Nadine Hassan, Gaza Online's chief operating officer who is based in Jordan, said her group’s work is becoming "more challenging every day" with funding a particular issue.

The group has been finding it increasingly difficult to buy eSIMs online as vendors keep closing down their accounts, saying they violated terms of service by buying in bulk.

Activating an eSIM requires a relatively new smartphone model and updated software, Hassan said, a tall order for people in Gaza who are preoccupied with securing access to food and clean water.

Another hurdle, and something of a mystery, is the fact that most of the eSIMs only seem to work at night.

"We have no idea why and we can't find an explanation for it," she said.

ENGINEERS RISK LIVES

Even before the war, telecoms services in Gaza were fragile; a World Bank report from earlier this year said the enclave was the only place in the world that still relied on "obsolete" 2G technology and had no mobile broadband coverage.

By February, the enclave's largest telecoms provider, Paltel, had reported more than 10 total collapses in service provision since Oct. 7. Even when its network has been partly working, it has struggled to maintain service in many areas because of the fighting.

Despite the ongoing battles between Israeli forces and Hamas militants, telecoms engineers have been working to restore services, with reports of several being killed while trying to fix damaged infrastructure.

Speaking to the Thomson Reuters Foundation in March, Hani Alami, who heads East Jerusalem-based internet service provider Coolnet, said one of his teams working in the center of Gaza was hit in February during a suspected Israeli attack, with two engineers killed and one injured.

Alami said he had coordinated his team's movements with the Israeli army before they headed out.

"They gave us the green light to move from the first point and while the vehicle was moving on its track, they bombed the vehicle," he said.

Asked about the alleged incident, the Israeli army said in a statement to the Thomson Reuters Foundation that it "follows international law and takes feasible precautions to mitigate civilian harm."

Some activists have called on Israel to observe a digital ceasefire as the war drags on.

In an article for the Thomson Reuters Foundation, Brett Solomon, former executive director of Internet advocacy watchdog Access Now, said "digital ceasefires must be annexed to traditional ceasefire agreements, encompassing everything from connectivity to censorship."

For now, as he tries to rebuild his life in a half-built house close to the sea, Salim feels more isolated than ever. He can no longer use his eSIM as he is too far from Israeli telecoms towers, he said.

Instead, he must make do with local providers who charge exorbitant fees to go online. It can also take up to a month to get the necessary approvals to get an Internet connection.

That's just too long for people who might have to flee the bombs and bullets again as the conflict waxes and wanes.

Salim would like to get his IT business up and running again so that he can provide for his family. But with no internet, there can be no work.

"If they see you cannot even do a meeting, they become convinced that you cannot do the job."

By casting doubt on the world order, Donald Trump risks dragging the globe back into an era where great powers impose their imperial will on the weak, analysts warn.
Russia wants Ukraine, China demands Taiwan and now the US president seems to be following suit, whether by coveting Canada as the "51st US state", insisting "we've got to have" Greenland or kicking Chinese interests out of the Panama Canal.
Where the United States once defended state sovereignty and international law, Trump's disregard for his neighbors' borders and expansionist ambitions mark a return to the days when the world was carved up into spheres of influence.
As recently as Wednesday, US defense secretary Pete Hegseth floated the idea of an American military base to secure the Panama Canal, a strategic waterway controlled by the United States until 1999 which Trump's administration has vowed to "take back".
Hegseth's comments came nearly 35 years after the United States invaded to topple Panama's dictator Manuel Noriega, harking back to when successive US administrations viewed Latin America as "America's backyard".
"The Trump 2.0 administration is largely accepting the familiar great power claim to 'spheres of influence'," Professor Gregory O. Hall, of the University of Kentucky, told AFP.
Indian diplomat Jawed Ashraf warned that by "speaking openly about Greenland, Canada, Panama Canal", "the new administration may have accelerated the slide" towards a return to great power domination.
The empire strikes back
Since the end of the Cold War, the United States has posed as the custodian of an international order "based on the ideas of countries' equal sovereignty and territorial integrity", said American researcher Jeffrey Mankoff, of the Center for Strategic and International Studies.
But those principles run counter to how Russia and China see their own interests, according to the author of "Empires of Eurasia: how imperial legacies shape international security".
Both countries are "themselves products of empires and continue to function in many ways like empires", seeking to throw their weight around for reasons of prestige, power or protection, Mankoff said.
That is not to say that spheres of influence disappeared with the fall of the Soviet Union.
"Even then, the US and Western allies sought to expand their sphere of influence eastward into what was the erstwhile Soviet and then the Russian sphere of influence," Ashraf, a former adviser to Indian Prime Minister Narendra Modi, pointed out.
But until the return of Trump, the United States exploited its position as the "policeman of the world" to ward off imperial ambitions while pushing its own interests.
Now that Trump appears to view the cost of upholding a rules-based order challenged by its rivals and increasingly criticized in the rest of the world as too expensive, the United States is contributing to the cracks in the facade with Russia and China's help.
And as the international order weakens, the great powers "see opportunities to once again behave in an imperial way", said Mankoff.
Yalta yet again
As at Yalta in 1945, when the United States and the Soviet Union divided the post-World War II world between their respective zones of influence, Washington, Beijing and Moscow could again agree to carve up the globe anew.
"Improved ties between the United States and its great-power rivals, Russia and China, appear to be imminent," Derek Grossman, of the United States' RAND Corporation think tank, said in March.
But the haggling over who gets dominance over what and where would likely come at the expense of other countries.
"Today's major powers are seeking to negotiate a new global order primarily with each other," Monica Toft, professor of international relations at Tufts University in Massachusets wrote in the journal Foreign Affairs.
"In a scenario in which the United States, China, and Russia all agree that they have a vital interest in avoiding a nuclear war, acknowledging each other's spheres of influence can serve as a mechanism to deter escalation," Toft said.
If that were the case, "negotiations to end the war in Ukraine could resemble a new Yalta", she added.
Yet the thought of a Ukraine deemed by Trump to be in Russia's sphere is likely to send shivers down the spines of many in Europe -- not least in Ukraine itself.
"The success or failure of Ukraine to defend its sovereignty is going to have a lot of impact in terms of what the global system ends up looking like a generation from now," Mankoff said.
"So it's important for countries that have the ability and want to uphold an anti-imperial version of international order to assist Ukraine," he added -- pointing the finger at Europe.
"In Trump's world, Europeans need their own sphere of influence," said Rym Momtaz, a researcher at the Carnegie Endowment for Peace.
"For former imperial powers, Europeans seem strangely on the backfoot as nineteenth century spheres of influence come back as the organising principle of global affairs."

In Gaza, Keeping the Internet on Can Cost Lives but Also Save Them