Microsoft 365 Down for Thousands of Users, Downdetector Shows

General view of Microsoft Corporation headquarters at Issy-les-Moulineaux, near Paris, France, April 18, 2016. REUTERS/Charles Platiau/File Photo
General view of Microsoft Corporation headquarters at Issy-les-Moulineaux, near Paris, France, April 18, 2016. REUTERS/Charles Platiau/File Photo
TT

Microsoft 365 Down for Thousands of Users, Downdetector Shows

General view of Microsoft Corporation headquarters at Issy-les-Moulineaux, near Paris, France, April 18, 2016. REUTERS/Charles Platiau/File Photo
General view of Microsoft Corporation headquarters at Issy-les-Moulineaux, near Paris, France, April 18, 2016. REUTERS/Charles Platiau/File Photo

Microsoft's (MSFT.O), suite of productivity software was down for more than 16,000 users on Thursday, according to outage tracking website Downdetector.com.

This comes nearly two months after a faulty software update from cybersecurity services provider CrowdStrike (CRWD.O), affected nearly 8.5 million Windows devices, crippling operations across industries ranging from airlines and banks to healthcare, according to Reuters.

"We're investigating an issue where users may be unable to access multiple Microsoft 365 services," the Windows parent said in a post on X.

Microsoft did not immediately respond to queries on the nature and cause of the outage and when it expects a recovery, but its Azure cloud platform said on X it was probing customer reports of a potential issue connecting Microsoft's services from AT&T (T.N), networks.

The telecom operator did not immediately respond to a request for comment.

After the incident reports peaked at around 23,000 for Microsoft 365, there were signs of the issues ebbing. Some users on social media said Microsoft's services were up and running.

About 4,000 users reported issues with AT&T services and more than 16,500 said they had trouble accessing Microsoft's 365 products, as of 9:12 A.M. ET, according to Downdetector, which tracks outages by collating status reports from a number of sources, including user-submitted errors on its platform.



Global Smartphone Market Faces Record Annual Decline as Chip Crunch Worsens

The iPhone 17 series on display at the Apple Store in New York City, US, September 19, 2025. (Reuters)
The iPhone 17 series on display at the Apple Store in New York City, US, September 19, 2025. (Reuters)
TT

Global Smartphone Market Faces Record Annual Decline as Chip Crunch Worsens

The iPhone 17 series on display at the Apple Store in New York City, US, September 19, 2025. (Reuters)
The iPhone 17 series on display at the Apple Store in New York City, US, September 19, 2025. (Reuters)

The global smartphone market is heading for its steepest annual contraction on record, with shipments projected to slump by 13.9% this year to 1.08 billion units, Counterpoint Research said on Monday, citing a worsening shortage of memory chips.

The forecast is a downgrade from the 12.4% decline projected in February, with the squeeze in global chip supply exacerbated by the Iran war.

IMPACT MOST ACUTE AT BUDGET END OF MARKET

The impact is being felt most acutely in lower-end smartphones as ‌chipmakers shift ‌production capacity to AI-related chips, making entry-level devices less ‌economical ⁠to produce.

Global smartphone wholesale ⁠prices rose 14% in the first quarter while shipments fell 3.1% year on year. That trend is expected to continue as inventory built before the supply shock becomes depleted, with some models priced below $150 likely to disappear from the market.

"Smartphone makers in the low and mid-tier are caught between cost increases they cannot absorb and consumers with limited spending power," said Wang ⁠Yang, a principal analyst at Counterpoint, an independent research ‌company that publishes quarterly smartphone shipment data.

"The ‌question is no longer how to grow shipments or market share, but whether ‌to remain in the market at all."

The memory chip shortage ‌is the most severe supply-side disruption the smartphone industry has faced, Wang said, adding that manufacturers are unable to offset the impact through pricing or product changes.

PREMIUM END OF THE MARKET MORE RESILIENT

The premium segment has proven more resilient. Apple posted ‌record revenue for the first three months of the year, helped by customers upgrading to its iPhone ⁠17 series. ⁠Apple's 2026 shipments are expected to remain flat before rising 5% next year, Counterpoint projections show.

With more stable chip supply and stronger margins than many rivals, Apple is well placed to gain market share and could face less pressure to raise prices.

Samsung Electronics kept volumes steady in the first quarter and is expected by Counterpoint to register only a 4% decline in shipments over the full year, outperforming the wider market thanks to stable supply and a consistent product line-up.

Transsion, which is heavily exposed to the market for smartphones priced below $150, is forecast to suffer a 32% drop in shipments this year. Rivals Xiaomi and Honor, meanwhile, are projected to post full-year declines of 28% and 20% respectively, Counterpoint said.


Nvidia to Work with US, European Humanoid Robot Makers in Addition to China’s Unitree

A man shakes the hand of a Chinese G1 humanoid robot made by Unitree Robotics at a conference in Mumbai, India, May 22, 2026. (Reuters)
A man shakes the hand of a Chinese G1 humanoid robot made by Unitree Robotics at a conference in Mumbai, India, May 22, 2026. (Reuters)
TT

Nvidia to Work with US, European Humanoid Robot Makers in Addition to China’s Unitree

A man shakes the hand of a Chinese G1 humanoid robot made by Unitree Robotics at a conference in Mumbai, India, May 22, 2026. (Reuters)
A man shakes the hand of a Chinese G1 humanoid robot made by Unitree Robotics at a conference in Mumbai, India, May 22, 2026. (Reuters)

Nvidia ‌plans to work with humanoid robot makers in the US, Europe and South Korea in addition to China's Unitree to build robots for researchers, according to the AI chip company's executives.

After CEO Jensen Huang's keynote address in Taiwan on Monday ahead of the Computex trade show, Nvidia announced that the company is working with China's Unitree, a leading maker of humanoid robots, to provide a standardized version of Unitree's H2 robot that can be used by academic researchers.

The robot's body will come from ‌Unitree, its ‌hands will come from Singapore-headquartered Sharpa, and the ‌computing ⁠brains of the device ⁠will come from Nvidia. Nvidia said that researchers at Stanford University and the University of California San Diego, among others, plan to use the machines.

Unitree, whose dancing robots were the centerpiece of China's Spring Festival gala earlier this year, is pursuing a public listing in China.

But US lawmakers have alleged that ⁠Unitree has extensive ties to the Chinese government ‌and military and have introduced a ‌bill that would ban use of the firm's robots by ‌researchers who receive US government funding.

Nvidia executives told Reuters that ‌the company plans to pursue more efforts like the Unitree one with robotics firms outside China. They did not name the partners in the US, South Korea and Europe and spoke on condition of ‌anonymity as the plans are not public.

The Nvidia executives said the work with Unitree is ⁠aimed at improving ⁠the cybersecurity of the Unitree robots for researchers. For example, any software updates meant for the robot's subsystems will have to flow through Nvidia's chip, where the code can be checked for authenticity.

By directly integrating Nvidia's "Blackwell" chips with Unitree's robot bodies, Nvidia, which plans to use the machines in its own research, will bring the same security features that it uses to protect data center servers, the executives said.

Those security technologies, known as secure boot and confidential computing, are aimed at ensuring the robots cannot run malicious code and that sensitive data cannot be moved off the robots without permission.


EU Wants to Break Up with US Tech

To help European firms edge out foreign rivals, the EU is set to unveil new rules covering the cloud, AI and chip sectors on June 3. (AFP file)
To help European firms edge out foreign rivals, the EU is set to unveil new rules covering the cloud, AI and chip sectors on June 3. (AFP file)
TT

EU Wants to Break Up with US Tech

To help European firms edge out foreign rivals, the EU is set to unveil new rules covering the cloud, AI and chip sectors on June 3. (AFP file)
To help European firms edge out foreign rivals, the EU is set to unveil new rules covering the cloud, AI and chip sectors on June 3. (AFP file)

Wary of being vulnerable to the whims of foreign governments, the European Union is preparing far-reaching new moves to ditch American digital companies and Chinese chips in favor of European alternatives.

The EU's technological sovereignty package is among many measures taken by Brussels to slash dependence on foreign firms and boost local manufacturing -- but risks opening up a new front in transatlantic tensions.

The hotly awaited package of new rules on chips, cloud computing and AI will be presented on Wednesday as part of the EU's effort to "reclaim its place in the global race for geoeconomic power", a draft strategy document seen by AFP said.

Of particular concern is how much the European Union relies on US cloud providers, which account for around 70 percent of Europe's market.

Since President Donald Trump returned to the White House last year, Europeans worry that critical digital infrastructure could be brought to a halt by an American "kill switch" if tensions ever reached fever pitch.

Top EU officials don't directly name their target as the United States, but American tech dominates, from cloud computing to social media to e-commerce.

"We need to develop our own capacities. We cannot allow someone trying to influence our own decisions, our own values, our own well-functioning economy and services," EU competition tsar Teresa Ribera said this month.

EU officials often point to Washington's sanctions against International Criminal Court judges -- imposed by Trump in February 2025 -- to illustrate the grip of US firms. Judge Nicolas Guillou has described how he lost access to his Visa card since it is an American system.

But US envoy to the EU Andrew Puzder has warned against any protectionist moves, while American companies have urged Europe not to keep them out.

"Europe will not be able to pull itself into the AI economy by bringing other people down," Puzder told AFP last month when asked about the plans.

- Sweeping package -

Wednesday's package will include:

-- the "Cloud and AI Development Act", aimed at speeding up the deployment of data center infrastructure

-- a "Chips Act" proposal to reinforce the security of supply for semi-conductors by reducing dependence on foreign providers

-- a push for public authorities to use more open-source software solutions as a way to gain greater control and flexibility and avoid being locked in.

EU lawmaker Oliver Schenk told AFP the package was "not about opposing our trading partners or closing markets", but said: "Europe must avoid becoming structurally dependent on any single external actor" for AI, cloud and chips.

The draft strategy, which could still change before the announcement, said governments would be expected to conduct "sovereignty risk assessments" for cloud and AI to "improve resilience" and spot European alternatives.

"Europe must ensure that public investments in AI and cloud infrastructure strengthen European innovation capacity, resilience and security," Schenk said.

According to a second draft document on chips, the commission wants the power to intervene in the event of a crisis by forcing "manufacturers to prioritize orders for crisis-critical products, overriding existing contracts".

It also proposes common purchasing, which means the EU would act as "a central buyer for multiple member states facing severe shortages".

- 'No kill switch' -

Aaron Cooper of tech industry group Business Software Alliance sought to offer reassurances to Europeans who fear any US administration could act to hurt the bloc at times of tension, following past frictions, including over tariffs.

"There is no such thing as a kill switch," Cooper told AFP, adding companies "want to comply with laws wherever they're doing business".

American tech companies have been keen to shift the focus of the debate, insisting Europeans would be in charge of their data while using US services.

"Digital sovereignty is about control, not just borders," said Ana Paula Assis, chair for IBM Europe, Middle East, Africa and Asia Pacific, adding that the company helps its clients "maintain authority over their entire IT estate".

The EU says the package will drive innovation and help Europe catch up with the United States and China in the AI race.

But Ben Brake, director general of DOT Europe, whose members include Amazon and Apple, said "retaliating against US corporations in response to trade disputes will neither drive innovation nor strengthen Europe's competitiveness".