The Hajj Conference and Exhibition held its main session in Jeddah on Monday under the title “From Vision to Reality: Integrated Sectors in Serving Pilgrims,” with the participation of Saudi Minister of Hajj and Umrah and Chairman of the Pilgrim Experience Program Committee Tawfig Al-Rabiah, Minister of Municipalities and Housing Majed Al-Hogail, Minister of Transport and Logistic Services Saleh Al-Jasser, Minister of Health Fahad Al-Jalajel, and Director General of Public Security Lt. Gen. Mohammed Al-Bassami.
The officials reviewed the integration among various public and private sectors and the role of institutional collaboration in developing the Hajj and Umrah service ecosystem, in line with the goals of Saudi Vision 2030 to streamline procedures and enhance the quality of services provided to pilgrims from around the world.
Al-Rabiah highlighted the extensive care, services, and efforts provided by the Government of the Custodian of the Two Holy Mosques to pilgrims from across the globe, emphasizing the successes achieved by the conference in its previous editions.
He noted that the current edition, held under the theme “From Makkah to the World,” reflects the wise leadership’s continuous support for developing the Hajj system and achieving Vision 2030 goals to facilitate pilgrims’ journey while enriching their spiritual and human experience.
The Kingdom is witnessing a qualitative transformation in the Hajj and Umrah ecosystem through the adoption of modern technologies and digital solutions to boost service efficiency and ease pilgrims’ experience from arrival to departure, added the minister.
Al-Rabiah also underlined that integration among government entities is the cornerstone for achieving the objectives of the Pilgrim Experience Program, one of the key Saudi Vision 2030 initiatives.
The session concluded by emphasizing the importance of maintaining intersectoral coordination under Vision 2030 to ensure a unique and seamless experience for pilgrims, reflecting the leadership's unwavering dedication to serving pilgrims and Umrah performers.
The History of Hajj and the Two Holy Mosques Forum, launched by the King Abdulaziz Foundation for Research and Archives (Darah) kicked off on Monday on the sidelines of the Hajj Conference and Exhibition.
Organized by the Ministry of Hajj and Umrah in cooperation with the Pilgrim Experience Program, the event featured a panel discussion “Digital and Research Projects and the Media Dimension in Serving the Two Holy Mosques.” The talks focused on the pivotal role of digital transformation in boosting and supporting the Hajj and Umrah system.
Assistant Deputy Minister of Hajj and Umrah for Planning and Digital Transformation and General Supervisor of the Hajj and Umrah Information Center Eng. Fahad Al-Dosri highlighted the unprecedented digital revolution the world is witnessing, fueled by emerging technologies, smart analytics, and big data applications.
He underscored the importance of digital transformation in the Hajj and Umrah ecosystem, underlining its role in driving digitization, improving the pilgrim experience, and maximizing the economic and social impact of the sector. He noted that adopting advanced digital solutions helps ensure that the Hajj and Umrah journey remains exceptional, spiritual, smooth, and safe.
