AI Agent 'Lobster Fever' Grips China Despite Risks

A man wears a lobster hat that represents the OpenClaw logo, an open-source AI assistant at the Baidu headquarters in Beijing on March 11, 2026. (Photo by ADEK BERRY / AFP)
A man wears a lobster hat that represents the OpenClaw logo, an open-source AI assistant at the Baidu headquarters in Beijing on March 11, 2026. (Photo by ADEK BERRY / AFP)
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AI Agent 'Lobster Fever' Grips China Despite Risks

A man wears a lobster hat that represents the OpenClaw logo, an open-source AI assistant at the Baidu headquarters in Beijing on March 11, 2026. (Photo by ADEK BERRY / AFP)
A man wears a lobster hat that represents the OpenClaw logo, an open-source AI assistant at the Baidu headquarters in Beijing on March 11, 2026. (Photo by ADEK BERRY / AFP)

Chinese entrepreneur Frank Gao used to spend long hours running his social media accounts but now outsources the chore to AI agent tool OpenClaw, which is taking the country by storm despite official warnings over cybersecurity.

OpenClaw, created in November by an Austrian coder, differs from bots like ChatGPT because it can execute real-life tasks such as sending emails, organizing files or even booking flight tickets.

"Since January, I've spent hours on the lobster every day," Gao told AFP, referring to OpenClaw's red crustacean mascot. "We're family."

After downloading OpenClaw, users connect it to existing artificial intelligence models of their choice, then give it simple instructions through instant messaging apps, as if to a friend or colleague.

The tool has fascinated tech circles worldwide but particularly in China, gripping tech-savvy companies and individuals keen to keep up with the next big thing in AI.

Hundreds of people queued at tech giant Baidu's Beijing headquarters this week for an OpenClaw event where engineers helped attendees set up their "little lobsters".

It was one of many similar meetups to experiment with the tool, which are drawing crowds from Shanghai to Shenzhen.

Some municipalities, including the eastern cities of Wuxi and Hangzhou, have pledged hundreds of thousands of dollars to support the adoption and development of OpenClaw and other AI agents.

But the lobster fever, as it has been dubbed, has also sparked security concerns.

"What's truly scary about agents like OpenClaw is this: once they have your digital keys, they can theoretically access all the services you've authorized, and can autonomously decide when to activate them," Gao warned.

"The attacker effectively gains a 'master key' to your digital identity," said the engineer, who has named his OpenClaw agent "Q" after his business name QLab.

- 'Use with caution' -

Chinese national cybersecurity authorities and Beijing's ministry of industry and IT have warned of the risks of OpenClaw hacks.

"Use intelligent agents such as 'lobster' with caution," national IT research institute expert Wei Liang advised government agencies, public institutions, companies and individuals in a message on state media.

The mixed signals of rolling out policy incentives while issuing warnings "reflects the authorities' cautious tolerance towards 'lobster fever'," Zhang Yi, founder of tech consultancy iiMedia, told AFP.

Austrian programmer Peter Steinberger, who built OpenClaw to help organize his digital life, was hired last month by ChatGPT maker OpenAI.

Meanwhile, a separate team of coders that made Moltbook, a Reddit-like pseudo social network where OpenClaw agents converse, are joining Meta.

Top Chinese tech companies have also been quick to get involved.

The likes of Tencent, Alibaba, ByteDance and Baidu are offering simplified installation and affordable coding plans to help users who want to host OpenClaw agents on their cloud servers -- seen as safer than downloading it onto a personal computer.

In recent days AI companies big and small have also launched their own competing agent tools, such as ByteDance's ArkClaw, Tencent's WorkBuddy and Zhipu AI's AutoClaw.

The relatively low cost for cloud deployment of OpenClaw in China, subsidised by big tech firms, is one factor behind its popularity, said Gao Rui, a senior product manager at Baidu AI Cloud.

"For most people, it's likely just the price of a cup of coffee... which is why people will probably be keen to give it a try," she told AFP.

- FOMO -

Fear of missing out is also a big driver behind OpenClaw's success in China, said Chen Yunfei, an AI developer who created a popular online guide for using the tool.

"Most Chinese people are quite studious and forward-looking, so when confronted with new things, they might have stronger feelings" of so-called FOMO, he said.

Xie Manrui, a programmer whose latest project is a visualized system for managing OpenClaw agents, said the tool had arrived "at the right moment" to change perceptions in China of what AI can do.

"For many, AI is merely a clever chatbot that talks all the time but cannot act," he said.

Either way, it has piqued the curiosity of many young users.

At the Baidu event in Beijing, 24-year-old college student Zheng Huimin was waiting patiently in line with her friends.

"I'd like to give it a go to see what tasks it can actually help me accomplish," she told AFP.



Tesla Invites Select Customers to Buy Cybercab for Personal Use

A passenger waves from a Tesla Cybercab driverless taxi as it travels through downtown Austin, Texas, US, October 27, 2026. (Reuters)
A passenger waves from a Tesla Cybercab driverless taxi as it travels through downtown Austin, Texas, US, October 27, 2026. (Reuters)
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Tesla Invites Select Customers to Buy Cybercab for Personal Use

A passenger waves from a Tesla Cybercab driverless taxi as it travels through downtown Austin, Texas, US, October 27, 2026. (Reuters)
A passenger waves from a Tesla Cybercab driverless taxi as it travels through downtown Austin, Texas, US, October 27, 2026. (Reuters)

Tesla said on Friday it was inviting select customers to buy the Cybercab for personal use, marking a push towards delivering fully designed autonomous vehicles to customers.

Tesla posted the announcement on X ‌with an ‌image of the golden butterfly door ‌two-seater, ⁠priced at $29,990 with ⁠an “Autonomy Subscription” of $299 a month.

Chief Executive Elon Musk said in a post on X that the offering would be available nationwide as Tesla receives regulatory approval.

"The monthly fee is too ⁠high," Musk said, adding that ‌it should match the ‌cost of Tesla Full Self Driving and connectivity ‌for other models, which is about $115 ‌per month.

The EV maker aims to start selling its Cybercab robotaxis to the public by the end of this year, ‌Lars Moravy, Tesla's vice president of vehicle engineering, said last month.

The ⁠Cybercab will work unsupervised in all the same geo locations as the robotaxi, Tesla’s head of artificial intelligence, Ashok Elluswamy, said in a separate X post.

Tesla launched its unsupervised robotaxi service in Austin, Texas, in June 2025, expanded the offering to Dallas and Houston in April 2026 and rolled it out in Miami in July 2026.


Microsoft Says All Services Restored After Global Outage

A view shows a Microsoft logo at Microsoft offices in Issy-les-Moulineaux near Paris, France, January 9, 2025. (Reuters)
A view shows a Microsoft logo at Microsoft offices in Issy-les-Moulineaux near Paris, France, January 9, 2025. (Reuters)
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Microsoft Says All Services Restored After Global Outage

A view shows a Microsoft logo at Microsoft offices in Issy-les-Moulineaux near Paris, France, January 9, 2025. (Reuters)
A view shows a Microsoft logo at Microsoft offices in Issy-les-Moulineaux near Paris, France, January 9, 2025. (Reuters)

Microsoft said on Saturday that services had fully recovered across Teams, Outlook and its other products, ending a global outage that crippled online communications for businesses and governments for over 24 hours. 

"We have completed our efforts to address the underlying issue of the incident and restored service to the remaining impacted customers and regions," the company posted on X. 

Microsoft had said server issues were behind the incident that also affected its Copilot AI assistant, and that it was not aware of any malicious activity, ruling out AI as the cause. 

Outlook and Teams are two of the most widely used workplace applications with hundreds of millions of users. The outage prevented people from performing essential functions such as sending emails, managing calendars and hosting virtual meetings. 

It affected government agencies from Australia and Japan to the United States, caused delays at trading firms, hindered some companies from publishing earnings and prompted airlines to warn customers of communication lags, according to public statements. 

Organizations that host Microsoft services on ‌their own servers, rather than ‌in the cloud, were somewhat spared. 

ANOTHER OUTAGE FOR MICROSOFT 

The outage, reports of which started climbing around ‌1725 GMT on ⁠Thursday according to ⁠Ookla, is one of the longest in Microsoft's history and the second disruption to its services this year. 

Microsoft said the outage specifically hit features tied to Exchange Online — its cloud-based email and scheduling hub — leaving unconnected applications operational. 

The incident deepens questions about the global reliance on a handful of Big Tech companies that supply both the essential software and the cloud infrastructure that underpins it. 

It also highlighted the dependence on Microsoft's workplace software, with outage reports spiking as employees began their workdays across Asia and Europe, according to Downdetector's parent company, Ookla. 

Downdetector logged more than 7.4 million reports worldwide, peaking at nearly 20,000 a minute, more than 1,500 times normal levels. 

"It shows how much of the working day now runs through one provider's email and collaboration tools," said Luke Kehoe, lead industry analyst at Ookla. 

Microsoft shares closed flat at $523.88 on Friday. The stock has ⁠gained roughly 8% so far this year. 

Disruptions and financial losses from the outage could result in numerous insurance claims, ‌but the overall hit to insurers is expected to be limited, said Mario De Cicco, vice president ‌of European financial institutions at Morningstar DBRS. 

De Cicco estimated global insured losses from the incident at between $300 million and $500 million, well below the $400 million to $1.5 billion financial toll from the ‌2024 CrowdStrike outage that crashed more than 8 million Windows-based computers and caused widespread disruptions. 

Microsoft also faced an outage with its 365 services in January this ‌year and in October last year. Last month, it reported an outage of its Azure cloud platform that impacted its suite of productivity software and a range of industries worldwide. 

"The bigger worry is that this is not the first Microsoft 365 outage this year," said Josh Gilbert, a market analyst at trading platform eToro. 

"If reliability starts to look like a recurring problem, it hands every IT department a reason to think twice before putting even more of their business in one provider's hands." 

Still, some analysts have questioned whether such ‌incidents can push customers on to rivals due to the steep switching costs of replacing tools embedded so deeply in daily operations. 

TRADES HAD TO BE CONFIRMED BY FAX 

A spokesperson for the UK government said it was ⁠working with Microsoft to find a solution ⁠for the outage that hit organizations such as the NHS and London's Metropolitan Police. 

Lack of access to emails and other services was impacting the Metropolitan Police's ability to report some crimes online, though its ability to respond to calls was not affected. 

The NHS said its local services were turning to alternate measures such as using IT systems or paper records. 

For businesses, the fallout was widespread. 

European exchange operator Euronext reported email disruptions, British insurer Aviva activated backups for its earnings calls and Danish shipping giant Maersk warned customers of delayed updates. 

American AI giants OpenAI and Anthropic also faced issues with Microsoft connectors that were later resolved, while Indian airlines IndiGo, Akasa Air and Air India said their email support services were impacted. 

The outage also disrupted fund management at Taiwanese securities firms, life insurers, and investment trust companies. One of the companies went as far as cancelling a bond repurchase transaction, a source familiar with the situation told Reuters. 

Another Taiwanese financial company resorted to using fax to confirm trades, a second source said. 

In the US, electric truck maker Workhorse Group rescheduled its results on Thursday to November 16, while Switzerland's Richemont briefly delayed its first-half results announcement on Friday. 

In Australia, where the spy agency and federal police were among organizations caught in the outage, Cyber Security Minister Tony Burke said Microsoft does not suspect a cyberattack. 


Hours-Long Microsoft Outage Disrupts Businesses, Governments Globally

This illustration photograph shows the Microsoft Outlook logo (C) displayed on a smartphone with the backdrop of Microsoft logo on a screen, in New Delhi on November 13, 2026. (AFP)
This illustration photograph shows the Microsoft Outlook logo (C) displayed on a smartphone with the backdrop of Microsoft logo on a screen, in New Delhi on November 13, 2026. (AFP)
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Hours-Long Microsoft Outage Disrupts Businesses, Governments Globally

This illustration photograph shows the Microsoft Outlook logo (C) displayed on a smartphone with the backdrop of Microsoft logo on a screen, in New Delhi on November 13, 2026. (AFP)
This illustration photograph shows the Microsoft Outlook logo (C) displayed on a smartphone with the backdrop of Microsoft logo on a screen, in New Delhi on November 13, 2026. (AFP)

A more than 12-hour outage of Microsoft Outlook and Teams crippled communications for businesses and governments globally on Friday, forcing some organizations to revert to fax machines and halting at least one bond repurchase in Europe.

Microsoft said server issues were behind the incident that also affected its Copilot AI assistant and that a broader roll-out of software fixes was starting to stabilize the system. It said it was not aware of any malicious activity.

Outlook and Teams are two of the most widely used workplace applications with hundreds of millions of users. The outage prevented people from performing essential functions such as sending emails, managing calendars and hosting virtual meetings.

It affected government agencies from Australia to Japan and the United States, caused delays at trading firms, hindered some companies from publishing earnings and prompted airlines to warn customers of communication lags, according to public statements.

Organizations that host Microsoft services ‌on their own servers, ‌rather than in the cloud, were somewhat spared.

ANOTHER OUTAGE FOR MICROSOFT

The outage is one of ‌the ⁠longest in Microsoft's ⁠history and the second disruption to its services this year.

Microsoft said the outage specifically hit features tied to Exchange Online - its cloud-based email and scheduling hub - leaving unconnected applications operational.

The incident deepens questions about the global reliance on a handful of Big Tech companies that supply both the essential software and the cloud infrastructure that underpins it.

Microsoft shares were down 0.4% in early trading. They have gained roughly 8% so far this year.

Disruptions and financial losses from the outage could result in numerous insurance claims, but the overall hit to insurers is expected to be limited, said Mario De Cicco, vice president of European financial institutions at Morningstar DBRS.

De Cicco estimated global insured losses from the incident at between $300 million and $500 million, well below ⁠the $400 million to $1.5 billion financial toll from the 2024 CrowdStrike outage that crashed more than 8 million ‌Windows-based computers and caused widespread disruptions.

Microsoft also faced an outage with its 365 services in January ‌this year and in October last year. Last month, it reported an outage of its Azure cloud platform that impacted its suite of productivity software, ‌and a range of industries worldwide.

"The bigger worry is that this is not the first Microsoft 365 outage this year," said Josh ‌Gilbert, a market analyst at trading platform eToro.

"If reliability starts to look like a recurring problem, it hands every IT department a reason to think twice before putting even more of their business in one provider’s hands."

Still, some analysts have questioned whether such incidents can push customers on to rivals due to the steep switching costs of replacing tools embedded so deeply in daily operations.

TRADES HAD TO BE CONFIRMED BY FAX

A spokesperson for the UK government said ‌it was working with Microsoft to find a solution for the outage that hit organizations such as the NHS and London’s Metropolitan Police.

Lack of access emails and other services was impacting ⁠the Metropolitan Police's ability to report some ⁠crimes online, though its ability to respond to calls was not affected.

NHS said its local services were turning to alternate measures such as using IT systems or paper records.

For businesses, the fallout was widespread.

European exchange operator Euronext reported email disruptions, British insurer Aviva activated backups for its earnings calls and Danish shipping giant Maersk warned customers of delayed updates.

American AI giants OpenAI and Anthropic also faced issues with Microsoft connectors, while Indian airlines IndiGo, Akasa Air and Air India said their email support services were impacted.

The outage also disrupted fund management at Taiwanese securities firms, life insurers, and investment trust companies. One of the companies went as far as cancelling a bond repurchase transaction, a source familiar with the situation told Reuters.

Another Taiwanese financial company resorted to using fax to confirm trades, a second source said.

In the US, electric truck maker Workhorse Group rescheduled its results on Thursday to November 16, while Switzerland's Richemont briefly delayed its first-half results announcement on Friday.

In Australia, where the spy agency and federal police were among organizations caught in the outage, Cyber Security Minister Tony Burke said Microsoft does not suspect a cyber attack.

"The impact that they are dealing with ... is very much on email systems," the minister added.