Tencent Chief Says Gaming Business Under Threat, Catching Up in AI 

The Tencent logo is seen near computer motherboard in this illustration taken January 8, 2024. (Reuters)
The Tencent logo is seen near computer motherboard in this illustration taken January 8, 2024. (Reuters)
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Tencent Chief Says Gaming Business Under Threat, Catching Up in AI 

The Tencent logo is seen near computer motherboard in this illustration taken January 8, 2024. (Reuters)
The Tencent logo is seen near computer motherboard in this illustration taken January 8, 2024. (Reuters)

Pony Ma, chief executive and co-founder of Tencent Holdings, has said that the company's video games business faces great challenges from competitors but is catching up in artificial intelligence (AI) development.

Ma, speaking at Tencent's annual meeting in a stadium in Shenzhen on Monday, said that the company has been resting on its laurels in gaming while competitors have delivered new hits. Video games account for more than 30% of Tencent’s revenue.

Chinese media outlet Jiemian published parts of Ma’s speech online. A person with direct knowledge of the matter, who declined to be named because they are not permitted to speak to the media, confirmed the contents.

Ma’s speech underscores concerns whether Tencent, the world’s biggest gaming company and the operator of China’s biggest social network WeChat, can defend its status as China’s No.1 tech company at a time marked by intensifying competition and new disruptive technologies.

Tencent did not respond to a request for comment on Tuesday.

“Gaming is our flagship business...But in the past year, we have faced significant challenges,” Ma said, “We have found ourselves at a loss, as our competitors continue to produce new products, leaving us feeling having achieved nothing.”

Ma added that the new games that Tencent has launched had not performed as well as the company had hoped.

Ma’s remarks come at a time when Chinese game developers miHoYo and NetEase have outshone Tencent with hit titles like “Genshin Impact” and “Eggy Party”. While Tencent’s past hits such as “Honor of Kings” and “PUBG Mobile” continue to deliver strong revenue, more recent products are falling short of expectations.

When it comes to AI, Ma said Tencent has caught up. “We can finally follow the pace of the first-tier companies. We don’t count ourselves as the most leading but at least we are not too behind,” he said.

Ma said Tencent’s focus now should be on integrating its “Hunyuan” AI model into different business scenarios as a way to boost efficiency rather than to quickly turn AI into products.

“In the short term, within the next one or two years, I feel like there will not be a massive, AI-native application yet,” he said.

Another focus of Ma’s speech was on live-streaming e-commerce. Tencent has been trying to make WeChat more like ByteDance’ short video platform Douyin in recent years, which has been making massive revenue from live-streaming e-commerce.

“WeChat is our most robust platform regarding daily user amount and its ecosystem. But it is 12 years of age... Now how we can find new sprouts from the old tree that is WeChat is the big question for us,” Ma said.



Salesforce Gains as Software Firm Bets on AI Tools to Power Growth

The Salesforce logo is pictured on a building in San Francisco, California, US October 12, 2016. REUTERS/Lily Jamali/File Photo Purchase Licensing Rights
The Salesforce logo is pictured on a building in San Francisco, California, US October 12, 2016. REUTERS/Lily Jamali/File Photo Purchase Licensing Rights
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Salesforce Gains as Software Firm Bets on AI Tools to Power Growth

The Salesforce logo is pictured on a building in San Francisco, California, US October 12, 2016. REUTERS/Lily Jamali/File Photo Purchase Licensing Rights
The Salesforce logo is pictured on a building in San Francisco, California, US October 12, 2016. REUTERS/Lily Jamali/File Photo Purchase Licensing Rights

Shares of Salesforce gained more than 5% on Thursday as investors cheered the customer relationship management software maker's upbeat quarterly results and its artificial intelligence push to drive growth.

The company has been heavily investing to integrate its AI technologies into existing products, such as its messaging platform Slack, to enhance their capabilities and attract more customers.

"We continue to see Salesforce as an under-appreciated AI winner as its differentiated data and early success in creating/deploying GenAI agents," Reuters quoted Goldman Sachs analyst Kash Rangan as saying.

Wall Street was concerned that tempered cloud spending would affect Salesforce in a tough economy, but the software-as-a-service (SaaS) firm reported better-than-expected revenue, profit and margins in the second quarter.

Salesforce also raised its profit forecast for the year ending January 2025, as margins continue to expand, thanks to its restructuring efforts last year.

The stock is trading at 24.49 times that of Wall Street's profit expectations, compared with 52.11 for SaaS peer ServiceNow and cloud contact center firm Five9's 13.30.

Salesforce is set to add $14 billion to its market capitalization if premarket gains hold. The company's valuation stood at $248 billion as of Wednesday's close.

"We think these results alone are not good enough to drive a sustainable rally from here. For that, we need more catalysts, which could come with the new AI solutions," which are set to be showcased at its event Dreamforce and launched in October, Barclays analyst Raimo Lenschow said.

Some analysts believe that sustained growth in the coming quarters can come through customer support platform Agentforce, which is not yet commercially available.