Meta to Start Using Public Posts on Facebook, Instagram in UK to Train AI

Meta AI logo is seen in this illustration taken May 20, 2024. (Reuters)
Meta AI logo is seen in this illustration taken May 20, 2024. (Reuters)
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Meta to Start Using Public Posts on Facebook, Instagram in UK to Train AI

Meta AI logo is seen in this illustration taken May 20, 2024. (Reuters)
Meta AI logo is seen in this illustration taken May 20, 2024. (Reuters)

Meta Platforms will begin training its AI models using public content shared by adults on Facebook and Instagram in the UK over the coming months, the company said, after it had paused the training in the region following a regulatory backlash.

The company will use public posts including photos, captions and comments to train its generative artificial intelligence models, it said on Friday, adding that the training content will not include private messages or information from accounts of users under the age of 18.

The update follows Meta's decision in mid-June to pause the launch of its AI models in Europe after the Irish privacy regulator told the company to delay its plan to harness data from social media posts.

The company had then said the delay would also allow it to address requests from Britain's Information Commissioner's Office (ICO).

"Since we paused training our generative AI models in the UK to address regulatory feedback, we've engaged positively with the ICO ... this clarity and certainty will help us bring AI at Meta products to the UK much sooner," Meta said on Friday.

Facebook and Instagram users in the UK will start receiving in-app notifications from next week explaining the company's procedure and how users can object to their data being used for the training, Meta added.

In June, the company's plans faced backlash from advocacy group NOYB, which urged national privacy watchdogs across Europe to stop such use of social media content, saying the notifications were insufficient to meet EU's stringent EU privacy and transparency rules.



Microsoft 365 Down for Thousands of Users, Downdetector Shows

General view of Microsoft Corporation headquarters at Issy-les-Moulineaux, near Paris, France, April 18, 2016. REUTERS/Charles Platiau/File Photo
General view of Microsoft Corporation headquarters at Issy-les-Moulineaux, near Paris, France, April 18, 2016. REUTERS/Charles Platiau/File Photo
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Microsoft 365 Down for Thousands of Users, Downdetector Shows

General view of Microsoft Corporation headquarters at Issy-les-Moulineaux, near Paris, France, April 18, 2016. REUTERS/Charles Platiau/File Photo
General view of Microsoft Corporation headquarters at Issy-les-Moulineaux, near Paris, France, April 18, 2016. REUTERS/Charles Platiau/File Photo

Microsoft's (MSFT.O), suite of productivity software was down for more than 16,000 users on Thursday, according to outage tracking website Downdetector.com.

This comes nearly two months after a faulty software update from cybersecurity services provider CrowdStrike (CRWD.O), affected nearly 8.5 million Windows devices, crippling operations across industries ranging from airlines and banks to healthcare, according to Reuters.

"We're investigating an issue where users may be unable to access multiple Microsoft 365 services," the Windows parent said in a post on X.

Microsoft did not immediately respond to queries on the nature and cause of the outage and when it expects a recovery, but its Azure cloud platform said on X it was probing customer reports of a potential issue connecting Microsoft's services from AT&T (T.N), networks.

The telecom operator did not immediately respond to a request for comment.

After the incident reports peaked at around 23,000 for Microsoft 365, there were signs of the issues ebbing. Some users on social media said Microsoft's services were up and running.

About 4,000 users reported issues with AT&T services and more than 16,500 said they had trouble accessing Microsoft's 365 products, as of 9:12 A.M. ET, according to Downdetector, which tracks outages by collating status reports from a number of sources, including user-submitted errors on its platform.