Sunset for Windows 10 Updates Leaves Users in a Bind

Microsoft's Windows 11 is incompatible even with some recent machines. Eva HAMBACH / AFP/File
Microsoft's Windows 11 is incompatible even with some recent machines. Eva HAMBACH / AFP/File
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Sunset for Windows 10 Updates Leaves Users in a Bind

Microsoft's Windows 11 is incompatible even with some recent machines. Eva HAMBACH / AFP/File
Microsoft's Windows 11 is incompatible even with some recent machines. Eva HAMBACH / AFP/File

Microsoft's plan to halt updates for its Windows 10 operating system in mid-October has raised hackles among campaign groups and left some users worried they must buy new computers to be safe from cyberattacks.

Here is what you need to know about the planned end of support for the software.

What happens on October 14?

Computers running Microsoft's 2015-vintage Windows 10 will receive no further updates from the American tech giant from October 14.

Such downloads were used to "regularly patch (update) the operating system because it had become the target of many cyberattacks", said Martin Kraemer, a computer security expert with American firm KnowBe4.

What does this mean for users?

Microsoft has urged its customers to upgrade to the latest version of its operating system: Windows 11, released in 2021.

But the company is also offering a $30 one-year extension of Windows 10 security updates for users whose computer hardware is not compatible with the new operating system.

Consumer groups have blasted the move.

"The lack of backwards compatibility for certain Windows 10 machines sold only a couple of years ago is a blow to consumers' pocketbooks" as they face being forced to upgrade, US campaign organization Consumer Reports said in a blog post last week.

In Europe, French groups such as End Planned Obsolescence (HOP) have started a petition demanding free updates extending to 2030.

And Germany's Verbraucherzentrale federation of consumer groups said in May that the move "worries consumers and leaves them unable to make free purchase decisions".

"Such a large volume of new (computer) purchases are also bad for the environment," including by creating large amounts of hard-to-recycle electronic waste, they added.

How many users are affected?

Microsoft declined to answer AFP's request for data on how many Windows users are unable to upgrade.

But Consumer Reports tallied 650 million people worldwide still using Windows 10 in August.

Another American outfit, the Public Interest Research Group (PIRG) estimates that up to 400 million computers are incompatible with Windows 11.

What are the dangers ?

Users unable to make the switch and who do not pay for security updates face a heightened threat of cyberattacks.

"By receiving no updates, you're no longer protecting yourself against the most recent cybersecurity risks," Kraemer said.

Although the increase in exposure is "very difficult" to quantify for individual users, as a group they would become priority targets for attackers sniffing for security holes.

As time goes on, Windows 10 users may also find themselves unable to install the latest third-party software, said Paddy Harrington of American consulting firm Forrester.

"Application vendors rely on the operating system vendor to provide certain features and functions," Harrington pointed out.

"If these are not updated, the app vendor can't be assured that their application will continue to function properly."

What alternatives do users have?

Even the most recent antivirus software may not be enough to protect an operating system no longer receiving updates.

"There's a limit to how much protection they can offer... it's much better than doing nothing, but should be a temporary patch while you find a permanent solution," Harrington said.

Users determined to stick with their existing hardware could switch instead to a different operating system, such as the open-source alternative Linux -- already the choice for many devices like internet servers and the basis for Google's Android smartphone operating system.

"As long as your applications support that OS and your management and security tools will support it, it's a good choice," Harrington said.



Apple, Google Send New Round of Cyber Threat Notifications to Users Around World

The Apple logo is seen in this illustration taken September 24, 2025. (Reuters)
The Apple logo is seen in this illustration taken September 24, 2025. (Reuters)
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Apple, Google Send New Round of Cyber Threat Notifications to Users Around World

The Apple logo is seen in this illustration taken September 24, 2025. (Reuters)
The Apple logo is seen in this illustration taken September 24, 2025. (Reuters)

Apple and Google have sent a new round of cyber threat notifications to users around the world, the companies said this week, announcing their latest effort to insulate customers against surveillance threats.

Apple and the Alphabet-owned Google are two of several tech companies that regularly issue warnings to users when they determine they may have been targeted by state-backed hackers.

Apple said the warnings were issued on Dec. 2 but gave few further details about the alleged hacking activity and did not address questions about the number of users targeted or say who was thought to be conducting the surveillance.

Apple said that "to date we have notified users in over 150 countries in total."

Apple's statement follows Google's Dec. 3 announcement that it was warning all known users targeted using Intellexa spyware, which it said spanned "several hundred accounts across various countries, including Pakistan, Kazakhstan, Angola, Egypt, Uzbekistan, Saudi Arabia, and Tajikistan."

Google said in its announcement that Intellexa, a cyber intelligence company that is sanctioned by the US government, was "evading restrictions and thriving."

Executives tied to Intellexa did not immediately return messages.

Previous waves of warnings have triggered headlines and prompted investigations by government bodies, including the European Union, whose senior officials have previously been targeted using spyware.

Threat notifications impose costs on cyber spies by alerting victims, said John Scott-Railton, a researcher with the Canadian digital watchdog group Citizen Lab.

He said they were "also often the first step in a string of investigations and discoveries that can lead to real accountability around spyware abuses."


AI Bubble to Be Short-lived, Rebound Stronger, NTT DATA Chief Says

FILE PHOTO: Figurines with computers and smartphones are seen in front of the words "Artificial Intelligence AI" in this illustration taken, February 19, 2024. REUTERS/Dado Ruvic/Illustration/File Photo
FILE PHOTO: Figurines with computers and smartphones are seen in front of the words "Artificial Intelligence AI" in this illustration taken, February 19, 2024. REUTERS/Dado Ruvic/Illustration/File Photo
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AI Bubble to Be Short-lived, Rebound Stronger, NTT DATA Chief Says

FILE PHOTO: Figurines with computers and smartphones are seen in front of the words "Artificial Intelligence AI" in this illustration taken, February 19, 2024. REUTERS/Dado Ruvic/Illustration/File Photo
FILE PHOTO: Figurines with computers and smartphones are seen in front of the words "Artificial Intelligence AI" in this illustration taken, February 19, 2024. REUTERS/Dado Ruvic/Illustration/File Photo

A potential artificial intelligence bubble will deflate faster than past tech cycles but give way to an even stronger rebound as corporate adoption catches up with infrastructure spending, the head of Japanese IT company NTT DATA Inc. said.

Despite worries around supply chains, the direction of travel is clear, CEO Abhijit Dubey said in an interview with the Reuters Global Markets Forum.

"There is absolutely no doubt that in the medium- to long-term, AI is a massive secular trend," he said.

"Over the next 12 months, I think we're going to have a bit of a normalization ... It'll be a short-lived bubble, and (AI) will come out of it stronger."

With demand for compute still running ahead of supply, "supply chains are almost spoken for" over the next two to three years, he said. Pricing power is already tilting toward chipmakers and hyperscalers, mirroring their stretched valuations in public markets, he added.

AI has triggered the biggest technological shake-up since the advent of the internet, fueling trillions of dollars of investment and eye-watering equity gains. But it has caused shortages of memory chips, drawn regulatory scrutiny, and created growing unease over the future of work.

Dubey, who is also the firm's chief AI officer, said his company has begun rethinking recruitment strategies as AI reshapes labor markets.

"There will clearly be an impact ... Over a five- to 25-year horizon, there will likely be dislocation," he said. However, he added that NTT DATA continues to hire across locations.

Speakers at the Reuters NEXT conference in New York discussed how AI may upend work and job growth.

AI startup Writer Inc.'s CEO May Habib said customers are focused on slowing headcount growth.

"You close a customer, you get on the phone with the CEO to kick off the project, and it's like, 'Great, how soon can I whack 30% of my team?'," she said.

Still, a PwC survey of the global workforce released in November suggests the reality of generative AI usage has yet to match boardroom expectations.

Daily use of GenAI remains "significantly lower" than widely touted by executives, PwC said, even as workers with AI skills commanded an average wage premium of 56% — more than double last year's figure.

PwC also flagged a widening skills gap, with about half of non-managers reporting access to training resources, compared with roughly three-quarters of senior executives.


EU Launches Antitrust Probe into Meta over Use of AI in WhatsApp

FILE - Attendees visit the Meta booth at the Game Developers Conference 2023 in San Francisco on March 22, 2023. (AP Photo/Jeff Chiu, File)
FILE - Attendees visit the Meta booth at the Game Developers Conference 2023 in San Francisco on March 22, 2023. (AP Photo/Jeff Chiu, File)
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EU Launches Antitrust Probe into Meta over Use of AI in WhatsApp

FILE - Attendees visit the Meta booth at the Game Developers Conference 2023 in San Francisco on March 22, 2023. (AP Photo/Jeff Chiu, File)
FILE - Attendees visit the Meta booth at the Game Developers Conference 2023 in San Francisco on March 22, 2023. (AP Photo/Jeff Chiu, File)

Brussels has opened a new antitrust investigation into Meta Platforms over its rollout of artificial intelligence features in WhatsApp, the European Commission said on Thursday, reflecting rising scrutiny of Big Tech's use of generative AI.

The move, reported earlier by Reuters and the Financial Times, marks the latest action by European regulators against large technology firms as the bloc seeks to balance support for the sector with efforts to curb its expanding influence.

The European Commission opened the investigation into "Meta's new policy regarding AI providers' access to WhatsApp" after the California-based company integrated its Meta AI system into the messaging service earlier this year.

A WhatsApp spokesperson said that "the claims are baseless", adding that the emergence of chatbots on its platforms "puts a strain on our systems that they were not designed to support".

"Even still, the AI space is highly competitive and people have access to the services of their choice in any number of ways, including app stores, search engines, email services, partnership integrations, and operating systems."

Meta AI, a chatbot and virtual assistant, has been built into WhatsApp's interface since March 2025 across European markets.

Italy's antitrust watchdog opened a parallel investigation in July into allegations that Meta leveraged its market power by integrating an AI tool into WhatsApp. The probe was expanded in November to examine whether Meta further abused its dominance by blocking rival AI chatbots from the messaging platform.

The FT, citing officials, said that the EU probe will be conducted under traditional antitrust rules rather than the EU's Digital Markets Act, the bloc's landmark legislation currently used to scrutinize Amazon and Microsoft's cloud services for potential curbs.