Microsoft Probes Teams, Outlook Outage as Thousands of Users Report Disruption

A view shows a Microsoft logo at Microsoft France headquarters in Issy-les-Moulineaux near Paris, France, January 25, 2023. (Reuters)
A view shows a Microsoft logo at Microsoft France headquarters in Issy-les-Moulineaux near Paris, France, January 25, 2023. (Reuters)
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Microsoft Probes Teams, Outlook Outage as Thousands of Users Report Disruption

A view shows a Microsoft logo at Microsoft France headquarters in Issy-les-Moulineaux near Paris, France, January 25, 2023. (Reuters)
A view shows a Microsoft logo at Microsoft France headquarters in Issy-les-Moulineaux near Paris, France, January 25, 2023. (Reuters)

Microsoft Corp said on Wednesday it was investigating a networking issue that impacted multiple services including Teams and Outlook, with outage reports saying the platforms were down for thousands of users globally.

Microsoft did not disclose the number of users affected by the disruption, but data from outage tracking website Downdetector showed more than 3,900 incidents in India and over 900 in Japan. Outage reports also spiked in Australia, Britain and the United Arab Emirates.

The Downdetector site tracks outages by collating status reports from sources including user-submitted errors on its platform.

"We've identified a potential networking issue and are reviewing telemetry to determine the next troubleshooting steps," Microsoft said in a tweet.

Microsoft's cloud unit Azure also tweeted about the networking issue, and said that a subset of users were experiencing problems with the platform.

During the outage, most users were unable to exchange messages, join calls or use any features of Teams application. Many users took to Twitter to share updates about the service disruption, with #MicrosoftTeams trending as a hashtag on the social media site.

Microsoft Teams, used by more than 280 million people globally, forms an integral part of daily operations for businesses and schools, which use the service to make calls, schedule meetings and organize their workflow.

Among the other services affected were Microsoft Exchange Online, SharePoint Online, OneDrive for Business, according to the company's status page.



China's Baidu Launches Two New AI Models as Industry Competition Heats Up

People walk past a Baidu logo outside the company headquarters in Beijing on February 2, 2024. (AFP)
People walk past a Baidu logo outside the company headquarters in Beijing on February 2, 2024. (AFP)
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China's Baidu Launches Two New AI Models as Industry Competition Heats Up

People walk past a Baidu logo outside the company headquarters in Beijing on February 2, 2024. (AFP)
People walk past a Baidu logo outside the company headquarters in Beijing on February 2, 2024. (AFP)

China's Baidu said on Sunday it has launched two new artificial intelligence models, including a new reasoning-focused model that it said rivalled DeepSeek's model, as it vies to stand out in a fiercely competitive AI race.

Chinese AI startup DeepSeek's roll-out of AI models which it says is on par with, or even better than, industry-leading models in the United States at a fraction of the cost, has roiled the industry and re-energized the global AI race.

"ERNIE X1 delivers performance on par with DeepSeek R1 at only half the price," Baidu said of one of the new models.

The X1 has "stronger understanding, planning, reflection, and evolution capabilities," Baidu said, adding that it is the first deep thinking model that uses tools autonomously.

Baidu said its latest foundation model ERNIE 4.5 has "excellent multimodal understanding ability. It has more advanced language ability, and its understanding, generation, logic, and memory abilities are comprehensively improved."

It also has "high EQ", and it is easy to understand network memes and satirical cartoons, Baidu said.

One of China's earliest tech giants to launch a ChatGPT-style chatbot, Baidu has struggled to gain widespread adoption for its Ernie large language model, despite claiming performance comparable to OpenAI's GPT-4, amid fierce competition.

Multimodal AI systems are capable of processing and integrating various types of data including text, video, images and audio, and can convert content across these formats.